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Reviews of Hotel Santika Mega City Bekasi

4.5 out of 5
Hotel Santika Mega City Bekasi
Mega Bekasi Hypermall, Jl. Jend Ahmad Yani No.1, Bekasi

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We are very pleased because the hotel gave us a simple small cake for my son's birthday - the reason why we had the staycation in the first place. It's just that the swimming pool had quite a strong chlorine smell, and the parking area was not covered. Other than that, the experience in this hotel was great and my 5 year old son was very happy with the simple cake. Thank you Hotel Santika Mega City Bekasi for making my son's birthday special :)
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The curtain was dusty and there is no shower head only water pipe. The AC is take quite sometime to cool the room. The king bed is actually two twin beds put close each other.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It's convenient because it's connected to mall.
Stayed 2 nights in Mar 2020

8/10 Good

Benjie

Business traveller
Liked: Cleanliness, staff & service
4 nights in Bekasi
Hotel is located nearby shopping malls. Room is big enough yet no refrigerator. Breakfast is ok. Need to maintain gym equipment, treadmill belt needs replacement. Danger to use for indoor running.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

aditiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

vardza raju

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an ok stay, breakfast could do better options
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Condition of the Room not to my expectation. The Plug on the Wall all not in good condition. Sofa is very Old with Stain on it.
Stayed 1 night in Mar 2019

10/10 Excellent

Ereyalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
it was good and convinient
Stayed 8 nights in Dec 2018

6/10 Okay

ng

Stayed 1 night in Aug 2018

8/10 Good

Kian Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended in Bekasi area
Very strategic location in Bekasi Barat area. Room is clean, food is nice. Above mega bekasi mall, not a grand mall but you can find everything inside. Worth for money and stay ;)
Stayed 2 nights in Apr 2018

10/10 Excellent

Vicha, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to stay
Awesome
Stayed 1 night in Jun 2017

8/10 Good

Rosmijati Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3 nights stay at Santika hotel.
I stayed for 3 nights here. It is convenient as you can go down to eat, shop or do marketing. The room is spacious and clean, there is wifi. The food is available in many variety, Indonesian and western food. But on the second day, few of the food were not fresh, we gave feedback to the staff and she changed the food. Service is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Amin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wat goed is dicht erbij aan het mall wat niet goed is de bad kamer niet echt schoon
Stayed 19 nights in Sep 2022
Response from Hotel Santika Mega City on 24 Oct 2022
Dear Amin,Warmest greeting from Santika Mega City Bekasi!Thank you for sharing your experience during your stay with us. Your comment regarding our bathroom cleanliness is very important. We have been taking the necessary action about this.I hope to welcome you again on your next visit.

6/10 Okay

Toshiki

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

6/10 Okay

YIU KEI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018