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Reviews of ibis Styles Bekasi Jatibening

3.5 out of 5
ibis Styles Bekasi Jatibening
JALAN CAMAN RAYA 21, BEKASI, Bekasi

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very pleasant, and friendly staff. There was one day when regular breakfast service was unavailable for some reason (perhaps connected to Ramadan), and no explanation or refund was offered.
Stayed 3 nights in Mar 2024

8/10 Good

SIAM YEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Descent hotel for stay
For budget hotel, the room is nice, I like the TV, it’s quite big and enjoyable. For improvement, please add signal repeater in the rooms that blocked by the building, so the signal still reachable from the mobile device. I hate this hotel when it comes to checking out, it would be better to have quick check out, so the guests no need to wait in the line, just to handover the key.
Stayed 1 night in Nov 2021

10/10 Excellent

Alwien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, nice staff
Stayed 1 night in Sep 2021

8/10 Good

Kamlesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Stay was comfortable . Room clean and nice. Staff was friendly except for an incident in which we ordered food and it took an hour with no confirmation from the staff and called room service to ask our status which was not taken seriously . But after that our complaint was heard but nothing could be done.
Stayed 3 nights in May 2021
Response from Randy VERLIE on 24 Jul 2021
Dear Kamlesh, We very much appreciate your comments regarding your stay at the ibis Styles Bekasi Jatibening. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Randy VERLIE General Manager

10/10 Excellent

fnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Randy VERLIE on 24 Jul 2021
FNU yang terhormat, Kami sangat berterima kasih atas nilai Anda mengenai kunjungan Anda di ibis Styles Bekasi Jatibening. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Randy VERLIE General Manager

8/10 Good

Hon Kwan

Travelled with family
Poor maintenance
Cheerful service, but poor maintenance
Stayed 10 nights in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only breakfast is good
Pillow and table are too dirty. Toilet door was broken and weird
Stayed 2 nights in Sep 2023

10/10 Excellent

amarindra

Liked: Cleanliness, property conditions & facilities, room comfort
perbaikan servis lift parkiran basement - lobby.
suka dengan parkiran basementnya. tp kl bisa ada lift dr parkir basement ke lobby. nanti dari lobby ke kamar pake lift lain. kemarin saya lihat ada 3 lift. misal 1 & 2 untuk lobby - kamar lift 3 lobby ke parkiran.
Stayed 1 night in Jan 2022