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Reviews of Santika Premiere Kota Harapan Indah

4 out of 5
Santika Premiere Kota Harapan Indah
Jalan Harapan Indah Bulevar No. 10 -12, Medan Satria, Bekasi, West Java

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 14 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We chose Santika KHI because of its location in Bekasi. The hotel is modern, contemporary and well maintained. The hotel staff hospitality was exemplary. We recommend Santika KHI and would gladly return if staying in the area again.
Stayed 6 nights in Apr 2023

8/10 Good

Helly

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom smell urine and moldy.AC its not cold enough and broke
Stayed 4 nights in Jan 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
I booked this for my daughter and her friend. They were very happy and satisfied. They want to book there again if they will be back in jakarta. The hotel is the most beautiful i n that area.
Stayed 3 nights in Sep 2022

8/10 Good

Kukuh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice
Stayed 1 night in Dec 2021

8/10 Good

fnu

Stayed 3 nights in Jul 2021

8/10 Good

Tom_Ambro, Fiji

Liked: Cleanliness, staff & service
Good Place to Rest in Busy Bekasi
Hotel is well positioned in Bekasi, despite the chaotic traffic surroundings. Good place for family, huge swimming pool and facilities. Express check in and staffs helping-attitude are wonderful. Wide options for breakfast, and tasty Indonesian culinary !! Will surely be back to stay there.
Stayed 3 nights in Sep 2017

8/10 Good

Mohamad Rizali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous hotel, great value
I had a very pleasant stay. The facilities are new and of good quality. The hotel offers everything you need and the service is excellent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Ardyan Premata

Liked: Cleanliness, staff & service, room comfort
Friendly staff n spacious room
Overall it was AWESOME, the room is so big with sofa, food is great, the hospitality of the staff is GREAT (i was carried my 1y.o son when having a breakfast,and the staff insist me to bring the food directly to my table,even though im not asking for help), BIG THANKS!
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort-like Hotel
Ample breakfast buffet selection and the food quality is good. The hotel shows its age, but it is properly maintained. Olympic sized swimming pool and gym are shared with the health club.
Stayed 1 night in Jul 2017

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful facility, away from city
Beautiful hotel, wonderful pool & restaurant. It's a bit far from the Jakarta Airport - traffic is hectic and there isn't much to do around the area - but the hotel itself is really wonderful.
Stayed 2 nights in Jun 2017

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities, room comfort
The amenities are amazing and the breakfast buffet had a lot of variety. The room was ok.
Dear Bryan, On behalf of Management Team, We would like to thank you for your stay at Hotel Santika Premiere Kota Harapan Indah - Bekasi and thank you for your review. We are very pleased to welcome you again and hope that your next stay will be more enjoyable. Regards, General Manager

10/10 Excellent

Adibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort but not during breakfast as groups ate almost everything at dining area and even though we came early food was completely wiped out by the groups that arrived earlier. To station the groups to another location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lilian

Stayed 1 night in Feb 2023

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 12 nights in Jul 2022

10/10 Excellent

Irwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat mengesankan menginap di pusat lokasi strategis.
Stayed 1 night in Dec 2021

8/10 Good

Khairul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus dan pelayanannya sangat baik....sayangnya kolam renang bisa buat umum jdi kurang nyaman utk tamu hotel
Stayed 1 night in Aug 2017

8/10 Good

jpr, bdg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liburan lebaran di bekasi
secara keseluruhan hotel dan penunjang nya bagus, bersih...hanya handuk utk di pool renang selalu kurang...perlu ditambah terutama saat liburan ,
Stayed 1 night in Jun 2017

10/10 Excellent

Kwangho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신축 건물이어서 청결함. 오래된곳은 개미가 침대까지 있는데 여기는 신축이라 그런지 벌래도 없고 아침식사 좋습니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신규 건물이라 깨끗함
대체적으로 편안함 넓은 수영장.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Room condition is normal, and swimming pool & sports club is good to use. Sky cafe need to upgrade.

8/10 Good

ellie, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 깨끗한 호텔
가격대비 깨끗하고 수영장이 아주 넓었어요. 아쉬운 점은 룸서비스 가능한 메뉴가 많지 않았고 미니바도 없고 조식이 좀 별로였네요.

8/10 Good

R A, Westervoort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een goed hotel voor een kort verblijf,heeft goede accommodatie en service