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Reviews of The Gloria Suites Jakarta

3 out of 5
The Gloria Suites Jakarta
Jalan Kyai Tapa No. 215, Grogol, West Jakarta, Jakarta

Reviews

6.6
Rating 10 - Excellent. 3 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 8 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

William Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 6 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Average
This Hotel is 'OK' and reasonably cheap ... Not much around for tourists ... Make sure you ask taxi drivers to use the meter, if not don't get in & avoid argument... Didn't try in house restaurant - Only local eating places in neighborhood
Stayed 3 nights in Mar 2019
Response from HI on 2 Apr 2019
Dear Ian, Thank you for your valuable comment to us. We are still improving our service standard and will become valuable comment on us.

4/10 Poor

Chiew Fang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Not very clean. Bedsheets weren't clean. Took a long time for the staff to come to change the bedsheets.
Stayed 2 nights in Nov 2018

6/10 Okay

Sheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

amir, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice room. Tv with variety channel. Large bed. Basic breakfast. Nearby restaurant.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

decy, jakarta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
not bad
not bad

10/10 Excellent

decy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort place
i like it thanks

8/10 Good

Mohamed, seattle Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely recommend this hotel.
I have spent a wonderful time in gloria hotel.the rooms are clean,comfortable and spacious with a beautiful panoramic view all around the city.the staff are so friendly.enjoy a great breakfast buffet before starting visiting the city.

2/10 Terrible

Zalila, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, the hotel is behind an old abandoned office space, thus for first timer, we couldn't find it and had to drive several rounds. Room has no wifi for my whole 3 days and was never fixed. upsetting. Upon entering room, bedsheet was dirty and stained, so I got the room service to clean it. Didn't have kettle, so had to request for it. Aircon was not working so had to request to get it fixed. Toilet has foul smell and not pleasant. Had to spray my own perfume. Breakfast was just ok and not many variety. It is not very near to any mall, need to take taxi if you want to go to malls like Taman Anggerik, Central Park and Ciputra Mall. The only good thing, near to airport, about 20-30 minutes if traffic was good. Not recommended unless you are really on a budget.
Response from General Manager on 5 Aug 2016
Dear Guest We very much appreciate your comments regardings your stay at The Gloria Suites jakarta It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all off our staff as we strive to continuously improve the quality of our services Thank you very much for sharing your experience and we hope your next visit will be as pleasant as the previous one Best Regards Billy Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staystay
Room is quite spacious, floor is nice and clean. AC only in the bedroom... living room is warmer than bedroom.

6/10 Okay

bradley, Toronto

Liked: Cleanliness, staff & service, room comfort
Great buget hotel with nice pool, reception, food.
Well the building is behimd a building being constructed or being destroyed. Lots of students here to live as the uni is close by. Location is great close to a large mall in the area. Reception was really good but wifi only works 5th floor...and lobby... the food was good and pool refreshing... a good day...worth the money... large room

6/10 Okay

Silvia

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

lee, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great veiw
The staff was very helpful the view was nice . Food was ok my girlfriend enjoyed the view was nice and quiet I do wish I could see more shows in English but overall experience was pretty good

4/10 Poor

Alan, Cebu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
THERE IS A REASON IT IS SO CHEAPLY PRICED....
No two rooms are the same, some are just OK, others are totally unacceptable. Imagine a 1 bedroom apartment with only one electrical OUTLET - and the TV is plugged into it. Some rooms have working hot water, some don't. Some floors the internet works, most do not work. Some apartments will have two aircons, while others will have one, even though they are the same sq. meters. These is no telephone/intercom to the front desk, hence if you have a need or concern, you will be marching downstairs. The quality of the bed, bed linens, and pillows are EXCELLENT, offering a good night's sleep.

10/10 Excellent

Lalu Makripuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus. Suasana tenang
Response from Gavin Imanuel Siswadi on 9 Apr 2018
Dear Honored Guest, Thank you very much for your kind review to The Gloria Suites Jakarta. We will improve our service and looking back for your next arrival at The Gloria Suites Jakarta in the nearly future. Regards, Gavin

6/10 Okay

Alessandra, Venezia

Disliked: Property conditions & facilities
Deludente
Piscina fuori uso, condizioni appena accettabili .Ottima vista.

8/10 Good

Stella, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to try
Saat check-in, resepsionis hotel kesulitan mendapatkan info booking dari hotel.com. Kondisi kamar dan pelayanan memuaskan.

6/10 Okay

chima, Japan

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad, will be beautiful
the hotel is being remodeled now. so probably becomes beautiful and wonderful. room size is enough. I used 2 rooms of the same rank. 1st room was remodeling,2nd room was almost finished. the change was interesting to me. Muuuuu I'd like to recommend besides the Japanese traveler from now the hotel's condition.

6/10 Okay

yujin

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Fotos sind irreführend
Die Hoteldarstellung auf expedia entspricht nicht der Wirklichkeit. Abgewohnt, Pool und Umgebung nicht nutzbar. Die Zimmer waren sauber, bis bei Dunkelheit die Kakerlaken kamen. An Schlaf kaum zu denken, reiste ich am frühen Morgen sofort ab, trotz gebuchter 2 Nächte.

8/10 Good

Andrea, Modena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
I am stay only 3 days, very nice hotel.. I came back again..

8/10 Good

Justyna, Kraków

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
I spent there just one night. hotel is 25 minutes from airport. Very good hotel if you want to spend here just one night and go further with your trip. Clean and comfy.