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Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

Fantastic staff in an amazing building. Really well maintained with great amenities in a good location. The food & the view from the restaurant was spectacular.

Room was fine. Breakfast was fine; Staff were always helpful. Would like to come back soon!!

Staff

Great access to multiple malls.

Very high quality hotel, in a good location with helpful staff

I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China...

5 star service across the board ! Thank you !

I got upgrade. Very nice

It was very comfortable.

We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found...