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Reviews of Luminor Hotel Jember by WH

3.5 out of 5
Luminor Hotel Jember by WH
Jln. Kh. Agus Salim no 28 Jember, Jember, Jawa Timur

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 4 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

aprilia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is pretty. Room is spacious but too bad..it’s not well maintained. Dusty room. I had to ask them to sweep the floor again. And the bathroom is rusty, stained and the bathtub is chipped. Towels wasn’t too clean (it was yellowish color instead of white). Breakfast was good and a lot of choices. It was for only for a night stop and rest. With the price…I take it.
Stayed 1 night in Jun 2021
Response from General Manager on 13 Aug 2021
Dear. Mrs. Aulia, Warm greetings from Luminor Hotel Jember - Agus Salim! Thank you for the rating and review that has been given to us. We are very happy to know that you are very satisfied with our service. May you and your family always be given health and smoothness in your work and business. We always look forward to our next visit to Luminor Hotel Jember. Warm regards, LY Anggoro W. General Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Terrible bathrooms. Shower is not enclosed so everything gets wet. Ok for homestay, not acceptable for a hotel at this price.
Stayed 1 night in Nov 2019

10/10 Excellent

Agus

Stayed 1 night in Oct 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base to see the sights in Jember
The staff were friendly, helpful, and professional. Great ambience. The room and bathroom was compact and smallish. The breakfast was ample with a good variety. The vicinity was not as nice as Hotel Luminor. Will be happy to stay here again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and nice staff but breafast not so good.
Stayed 1 night in Aug 2019

8/10 Good

Jan Hendrik Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021