Protea Hotel Fire & Ice by Marriott Pretoria Menlyn is in the business district with an outdoor pool and garden. Guests enjoy breakfast at the restaurant, coffee in the lobby, and free WiFi. The property offers seven meeting rooms and attentive concierge service.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately ZAR 250 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Frequently asked questions
Does Protea Hotel Fire & Ice by Marriott Pretoria Menlyn have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn on 23 May 2026 start from Rp1.792.861, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Protea Hotel Fire & Ice by Marriott Pretoria Menlyn pet-friendly?
No, pets are not allowed at this property.
How much is parking at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Self-parking is free at this property.
What time is check-in at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Protea Hotel Fire & Ice by Marriott Pretoria Menlyn?
Checkout is at 10:00 AM.
Where is Protea Hotel Fire & Ice by Marriott Pretoria Menlyn located?
Situated in the business district, this hotel is within a 15-minute walk of Menlyn Park Shopping Centre, Corobay Corner Office Park and Central Square. Riverwalk Office Park and Menlyn Corporate Park are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 132 out of 238 reviews
10 - Excellent
132
Rating 8 - Good. 74 out of 238 reviews
8 - Good
74
Rating 6 - Okay. 18 out of 238 reviews
6 - Okay
18
Rating 4 - Poor. 9 out of 238 reviews
4 - Poor
9
Rating 2 - Terrible. 5 out of 238 reviews
2 - Terrible
5
Reviews
Verified
10/10 Excellent
Claudia
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Fast check in, room spotless, very comfortable bed and also super quiet and dark, perfect for a good rest!
Family vacation. Hotel was far nicer than expected. The staff was always friendly and accommodating. The restaurant in the hotel was great. Exceeded expectations!
Unique is a 50m pool! I was able to swim laps one of days which was good as it was too hot to run. Everyone seemed to enjoy I actually used the pool because the staff remembered me, in part, because if this.
The staff is excellent!
We had an amazing stay. From the security personnel to the reception personnel the staff was welcoming and helpful.The was clean and smelled nice with bottled water. The room service was outstanding. Dinner came was delivered precisely in 30 minutes hit and delicious. We had suvh a redtful night we even missed out on breakfast. Next time we visit we will make dure to have dinner , a nightcap at the bar and breakfast innthe morning.
Location of the hotel was convenient as near menlyn Shopping Centre. Staff extremely helpful and friendly. Breakfast was very good. I did not like the design of the room as the bed lightswitch only on one side of the bed. I would also feel more secure if there was a chain on the inside of rhe room.
Liked the excellent service by the staff on most fronts as well as the extremely convenient location next to Menlyn mall. The security is also guaranteed with a check point as you leave the hotel.
Did not like that they do not accept to post a bill in the room if not using a credit card.
Eva Jacqueline
Stayed 3 nights in Oct 2023
Verified
6/10 Okay
Verified traveller
29 Jul 2024
Liked: Cleanliness, staff & service
Thin Walls
The hotel is very clean and all. The wall between our room and the next room is very thin because my daughter and I could hear everything from the next room. It was so embarrassing because we could even hear the people having sex!!!!
Very good experience there for business only disappointment after a days work, I wanted to enjoy the sunshine and relax on a sun lounger with a book. The pool area is not as advertised in the photos and part of the reason I booked this hotel. Small Uncomfortable seating area and no sun beds to lie out and relax
My stay was very fine. The mattress is a little too soft. And the room is a bit too small. There were broken clothes hangers.
But service is excellent. Very good breakfast however no Glutin free bread or baked items.
From check in to checkout the staff were great. They all work together as a team and if a mistake is made everyone stand up and take full accountability. And do everything to fix it and right there they are not coworker's they are a family. Great group of people. Thanks again for a wonderful experience an a comfortable stay. ❤️🩹