Melrose Arch Shopping Centre - 3 min drive - 3.4 km
Nelson Mandela Square - 7 min drive - 7.4 km
Sandton City Mall - 8 min drive - 7.4 km
Getting around
Rosebank Station - 7 min drive
Johannesburg Sandton Station - 13 min drive
Johannesburg (JNB-O.R. Tambo Intl.) - 28 min drive
Restaurants
McDonald's - 3 min drive
Tortellino D'Oro - 14 min walk
Migali - 14 min walk
Tortellini's Oaklands - 14 min walk
Nando's - 3 min drive
About this property
Sanctuary Mandela
Hotel near Johannesburg Zoo
Located close to Nelson Mandela Foundation and Rosebank Mall, Sanctuary Mandela provides free full breakfast, an art gallery on-site and a garden. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Insights, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
An outdoor pool with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), a lift and concierge services
A front desk safe, a 24-hour front desk and tour/ticket information
Room features
All guest rooms at Sanctuary Mandela have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Extra amenities include:
Egyptian cotton sheets and pillowtop mattresses
Bathrooms with hydromassage showers and designer toiletries
42-inch Smart TVs with Netflix, streaming services and premium channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free secured self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
A restaurant
Couples/private dining
Restaurants on site
Dalibhunga
Insights
Things to do
Art gallery
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
2 meeting rooms
86 square feet of conference space
Outdoors
Garden
Outdoor furniture
Pool loungers
Spa
Deep-tissue massages
Hot stone massages
In-room massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Area rugs in public areas
Front entrance ramp
Hand-held showerhead
Height-adjustable showerhead
Lift (80 centimetre wide door)
Magnifying mirror
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
More
Banquet hall
Built in 2021
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with premium satellite channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Restaurant dining guides
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Printer
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: ZAR 975 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg
Frequently asked questions
Does Sanctuary Mandela have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Sanctuary Mandela?
As of 27 Jul 2025, prices found for a 1-night stay for 2 adults at Sanctuary Mandela on 28 Jul 2025 start from Rp3.653.177, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sanctuary Mandela pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sanctuary Mandela?
Self-parking is free at this property.
What time is check-in at Sanctuary Mandela?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Sanctuary Mandela?
Checkout is at 11:00 AM.
Does Sanctuary Mandela provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of ZAR 975 per person applies.
Where is Sanctuary Mandela located?
Located in Houghton Estate, this hotel is within 2 mi (3 km) of Nelson Mandela Foundation, Johannesburg Zoo and Rosebank Mall. Melrose Arch Shopping Centre and University of Witwatersrand are also within 6 mi (10 km).
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Sanctuary Mandela Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Upon arrival, the staff greeted us by saying, “Welcome Home”. I have never received such a warm reception of hospitality by a hotel. The dinner, the rooms, the staff, the jazz brunch, and the tour, were amazing!! I am already planning my next stay. My only regret, is wishing I knew about the hotel sooner.
Love this place. I felt right at home. I would definitely recommend. The place is beautiful and very well made. I didn’t care for the dinner menu and the breakfast was served cold. I ordered pancakes and bacon. I would still recommend this lovely es.
We celebrated our anniversary and they had some really nice for us when returning from dinner
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived.
The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super.
My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch!
Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!