Search Hotels Near John Heinz Refuge Trails Trailhead, Philadelphia

"The hotel was alright for a quick stay. They were definitely understaffed, typically one or two people in the lobby regardless of how many people were checking in or eating breakfast. The breakfast was not great. The food did not look appetizing (I realize it’s a hotel breakfast, but it was honestly worse than others I’ve had)."

"Impeccably clean, comfortable bed, great experience!"

"First of all, the staff is very rude. They have no urgency to do anything. They’ll let you stand in the front without even acknowledging you. The breakfast is disgusting. It reminds me of a shelter the ones you watch online where they watch you get the food you have to put your name down and it’s just a open area. Please do not think this is complementary good breakfast. It is not. The man that I was working with was very rude and he seemed to get aggravated. We went back back-and-forth to the point where I told him just stop talking to me. This is a non-smoking location, but the whole location smells like smoke stinks so bad . The pictures are very deceiving if you need something cheap for one night be my guess, but even with that being said I we’ll never stay at this location again "

"Very clean"

"Yes"

"yes"

"Amazing experience, great staff, great food. Thank you for your hospitality. "

"I stayed there one night on a friday at the first week in april,for a soccer tournament my son had near by. The front desk was terrible, I got there around 9pm and there was a young African American women with long blades, that it was obvious she hated her job and it reflected on me as a guest. She did not greet me, when I said hello good evening, I have a reservation, all she said was " I need ID" I gave her my license and she like pull it hard off my hand, I didnt say anything, I just looked at her. Then she literally just thru it back at the counter, that the license fell and she didnt even apoligized. I was so mad, after that, I told her, I didnt like her attitude I took the room keys and headed to my roomapologized. Also someone else I think it might of been the night supervisor and she was just wallking around also not too happy to be there. My husband said hello good evening right as we were walking in front of her by the lobby as we walk in and she just kept walking didn't even say anything either as she was walking g out and then saw her smoking outside. Very bad evening staff service. I would not like to stay there again just because of that experience. The rooms were clean, breakfast was ok, beds were confortable good for a 1 or 2 night stay, if you are ok with bad service."

"This place was disgustingly kept. Sheets were used. Floors were dirty and it didn’t look how it was presented online. I wish I never stayed there."