Search Hotels Near Julia Pfeiffer Burns State Park, Big Sur

"The name is misleading as there is no lodge or restaurant. It is a single story structure with about 10 rooms. The unit interior was fine and very clean, the exterior of the building and grounds were in poor condition. The view is great but not worth the cost of the stay. There are better options available in the area. "

"Dolly the lady who cleaned our room was amazing. "

"The room has a 4-star hotel vibe, but the ocean view completely won me over—I absolutely loved it. Their restaurant is nice, and the ocean view is beautiful, but the food itself was just average. Unfortunately, there was one incident that left me disappointed. I lost my umbrella from the umbrella stand—someone took it on a rainy day. I couldn’t believe this happened at Hyatt. I reported it right away, but I was told that items left in public areas are not their responsibility. They did try to make it right in the end, but the umbrella had sentimental value, so it was still upsetting. Just a heads-up to be careful with your belongings."

"Hotel was a perfect location, we walked throughout the town and found restaurants within walking distance. Our room was clean and housekeeping was courteous."

"Clean room, super friendly staff."

"Nice area"

"Food was expensive"

"This was a beautiful place to stay in Carmel by the Sea. It is only one block away from a scenic beach with a nice walking trail. The property was immaculate and the staff was very friendly and helpful. We were able to order nice breakfasts and have them delivered to our room. This property is a few blocks from downtown so it is very quiet. It was very easy to obtain an Uber for the short ride but the walk is filled with the most beautiful houses to see. Parking is an issue and it is an expensive place to stay but it is still well worth it!"

"We stayed for a weekend getaway and the room itself was perfectly comfortable, nice enough, though more corporate and sterile than I typically like. But the customer service was consistently some of the worst (and strangest!?) we've encountered. The Big Sur Marathon was happening on our checkout Sunday, something the hotel never once mentioned during booking or check-in. Staff told us we couldn't leave until after the race when highway 1 reopened and that late checkout likely wasn't an option. No solutions, no alternatives, no apology. Even stranger was when we looked into the marathon details ourselves, there were actually multiple windows where we were able to leave. Information the hotel had and never offered when we (and many other guests) asked. Instead, multiple staff members tried to upsell us on a brunch at the hotel restaurant. We spoke to 5+ different staff members throughout this ordeal. Each one managed to be uniquely unhelpful in their own way. For the price point and the setting, you expect a certain level of hospitality. Will not be recommending or going back!"