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"It was a couple’s trip and it was fantastic! The hotel is beautiful, with a majestic lobby that faces the ocean. The staff are proactive and warm. Everyone we saw greeted us with smiles and they tried their best to greet us by our names. They even gave me a surprise on my birthday, when I was having breakfast! It’s simply a beautiful place to recharge! "

"Perfection from start to finish. The staff are so polite, genuinely friendly and extremely helpful going above and beyond, especially the morning breakfast staff member Listya who took the time to learn our names and food and beverage preferences. She is a true asset to the Hyatt and one of the reasons that I would rate our stay so highly. "

"We had a fantastic stay at this property. We tried all the restaurants and bars and rhey were all high standard. We used the spa, the kid's club, took surf lessons - every service was excellent. Our stay really exceeded all expectations. Thank you! "

"Good for families. Breakfast options were terrific. Only issue was not enough loungers around pool and on beach but staff were amazing"

"Amazing stay! Staff are a plenty and they are all just amazing all smiles all the time! Spent two weeks here and would stay again! "

"We were only at the hotel for 2 nights to have a relax after 2 weeks back packing around Indonesia. The hotel was a perfect choice for someone that needs to relax and unwind."

"This is a wonderful option for families with children. There is so much for them to do and the hotel really goes out of its way to cater to them. You won't be disappointed."

"I have stayed here before because the hotel is so quiet. The rooms do need a little updating but they are clean and a good size. The staff here are amazing! They helped me celebrate my 60th birthday and really went out of there way to make my son’s homeschooling run smoothly by bringing his breakfast up to the room everyday. A big thank you to All the lovely staff especially the restaurant manager Sukayasa, Tati and Rani for helping out and making our stay perfect. See you all again soon. "

"The resort was very beautiful and family friendly. The staff was also very respectful and always available to answer any questions we had. The rooms were very clean and food was great. "