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"This hotel is great for kids with a number of special touches at breakfast and around the grounds. The pool is beautiful and there are plenty of beach chairs and umbrellas. The rooms are a bit worn but the focus on keeping the grounds and lobby at a good level has been a great decision . No beach access from the hotel grounds. "

"Nice resort"

" There were no shope nearby "

"Thank you to the intire team for making our stay so memorable. Your hospitality was outstanding. A special thanks to Mr Ekalak Charnchatchawarn for paying attention to detail during our stayed at the hotel. Despite there were being an Indian Wedding, we enjoyed it and found some peace and quiet. The Kids Club team made my granddaughter's time unforgettable, and I really appreciate it. She was fully engaged there from the beginning to the end. The food and service were fantastic. The Sheraton is a wonderful place to spend time with family and friends and we'll definitely be back."

"The beach is only accessible at low tide otherwise you have to take a taxi to get to a decent beach, this is misleading on the adverts as it states “on the beach”. Beautiful hotel in a beautiful instagrammable setting. Not a western 5 star standard at all. Nice stay, but disappointing for me as I wanted to walk on the beach. "

"The staff was courteous. Breakfast buffet had good variety of options. The room I booked, “pool villa beach front”, showed on Expedia the room right in front of the beach. It turns out there is a road between the front of the room and the beach. This is deceiving information and photos which should not be allowed to be on Expedia. Also the pool had a plastic bottle, extremely visible for housekeeping to have spotted it and clean it. A 4 1/2 star hotel should not do this type of deceiving tricks to customers. "

"Room was good size, only thing was bath tap handle kept falling off"

"Great rooms, amazing view, nice pool"

"Yes the room was clean & the staff were incredible in all areas of the hotel . Incredible value . Food was delicious & the beer was cold . Very happy . I always stay here when in Cha-am. It is in a great position in Cha-am.👍😎🍻"