"Located is great, rooms are clean and nice size.. But rooms are loud.. if anyone is above you, you can hear them distinctly. Had to call down multiple times.. kids jumping, stomping.. it echoed loudly.. during the day was fine but by night it was annoying.. "
"Dirty and bad smelling room
Auto on/off lights look terrible and scary
Shower head can't be turned towards the wall side,water moves to outside and make full of water on the washroom
Toilet paper side was not cleaned at all with full of dust"
"Great location - close to the main shopping arcade. Rooms were clean and decent size. Staff were great. The public onsen was nice but smaller for the size of the hotel. Unfortunately, due to the lack of consideration for other guests from parents, there was an intolerable amount of noisy children who were treating the onsen as a swimming pool. "
"Great hotel to stay in Kumamoto. It's near the Kumamoto castle, Sakura-no-baba Josaien and the sakuramachi shopping centre. The hotel has a lot of on-site amenities such as a public bath and a restaurant. Staff are helpful and attentive."
"Space could be improved. The rooms are tiny. The tub leaked and flooded floor during a bath. So tubs aren’t sealed.
It is located in downtown Kumamoto 10-15 min walk from Kumamoto Castle "