Hotel Best Western di Kaplan

"N/A"

"Clean room, great staff, good breakfast, comfortable bed, great parking. Very pleased."

"They have a few things to work on to get it to be a better hotel"

"Rooms and inside of the hotel were clean. Beds were comfortable and sheets were clean. Nice to have a microwave and fridge in the room since we got in late and ordered pizza to the room. Staff was friendly. Breakfast options were sufficient, but the eggs were not very good - they were hot but just tasted like powder eggs. Coffee was good but the cup lids were troublesome - had to take them off to drink the coffee. The outside trash was overflowing when we got there and I saw a “bug” in the...

"A lot of issues. The elevator looked like it has never been cleaned, inside & out looked like people just wiped greasy hands all over, yuck! The TV was set at 35, it wouldn't go any higher. It was almost impossible to hear above the air conditioning. No tissue in the room, no pad/pen, shower head was poor, breakfast was poor."