Karawang hotel guide. Santika Group hotel in Karawang, West Java

"all good. just 1 misinformation , the sauna and spa is closed and don't know when to open. it should be informed on the hotel page."

"This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay. "

"All the staff at the hotel were excellent and I cannot fault the service and attention to detail. One of the Customer Service went above and beyond (IRA) who assited with taxis and translating my requirements and also assisting in extending my stay ensuring I got the best deal. The room I had was a garden room and although spacious it was poorly equipped and in need of modernisation as decor very tired also a nice touch would be to provide bottled water on a daily basis. The breakfast on site is in a nice location with the option to eat outside and again the staff very attentive. Finally the Miami Cafe again a nice location however the menu needs to change daily for a long term stay the options get repetative and force you consider meal options. There are few options outside due to the remote location of the property. I must add all staff here are excellent and made a difference to my stay. Thank you"

"Amazing hotel with great amenities. Staff really friendly and helpful "

"Was a nice hotel but the towel situation was weird. Super old towels in the rooms, and no towels at the pool. "

"Towels are old and smelly. So are bed sheets"

"Ant was there"

"Excellent keep it like that"