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Reviews of Hotel Sapana Garden

3 out of 5
Hotel Sapana Garden
Chaksibari Marg, Thamel, Kathmandu, Kathmandu

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 51 reviews" "
Rating 8 - Good. 4 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kin-Hong

Stayed 2 nights in Nov 2023

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Sapana Garden was fine for what it is, a no frills inexpensive hotel in Thamel. The hot water and a/c work, so can't ask for much more than that. The room is basic with no creature comforts. The breakfast was quite good, actually. Potatoes with garlic was delicious. Good location if you can find it--it's tucked away between two streets. It does the job, as long as you don't expect too much.
Stayed 2 nights in Oct 2023

8/10 Good

Kalevini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Narayan and staff are friendly and helpful with anything you want. Great breakfast and location. I would definitely stay there again.
Stayed 2 nights in Oct 2023
Response from Narayan on 13 Oct 2023
Dear KaleviniThank you for your memorable stay with us and you like our services so we want you to serve again in near future again.RegardsNarayan

10/10 Excellent

Gustav

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Le MEILLEUR hôtel de Thamel. Situé dans une petite rue calme et à quelques minutes à pied de tous les meilleurs quartiers de Thamel et des restaurants. Le personnel était super sympa et très arrangeant, et le service était excellent. L'ambiance de l'hôtel était si accueillante, nous ne pouvons que recommander cet hôtel !
Response from Narayan on 28 May 2023
Dear Gustav, Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again.Best regards,Sapana Garden Team

10/10 Excellent

Gabriel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
L'équipe de l'hôtel Sapana Garden a été exceptionnelle. Ils ont été réactifs, amicaux, attentionnés et minutieux. Narayan s'est distingué ! Tous les membres de l'équipe avec lesquels nous avons eu des contacts ont été excellents. La chambre était agréable et le barbecue dans le jardin était très amusant. Nous y séjournerions à nouveau sans hésiter.
Stayed 1 night in May 2023
Response from Narayan on 28 May 2023
Dear Gabriel, Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana garden Team

10/10 Excellent

Christie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is wonderful and the staff are very helpful and willing to help in any way they can. The rooms are clean and comfortable. The location of the hotel is great in the middle of “Thamel”. There are bars, shops, and restaurants around. Highly recommended!
Response from Narayan on 28 May 2023
Dear ChristieGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Marcus

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
首都としてのカトマンズは活気にあふれ、常に忙しく、時には騒がしく、過密な状態になることもあります。しかし、このかわいいホテルは、ガーデンオブドリームスから5分のところにあります。このホテルはタメル地区にあり、非常に賑やかな場所ですが、部屋は驚くほど静かで、これから始まる一日のためにゆっくり休めるという利点があります。 ホテル自体は、レセプションから朝食をとる庭、その隣のバー、素敵なコーヒーショップ、美しい夕食をとることができる素晴らしい外の庭まで、素晴らしいものです。 部屋は非常に快適で、枕も完璧です。レイアウトはすっきりしていて、よく使われています。 すべてが完璧で素晴らしいのですが、私たちにとって最も重要なのはスタッフです。どんな問題や疑問もすぐに解決してくれました。 私は間違いなく、このホテルを誰にでもお勧めします。
Response from Narayan on 28 May 2023
Dear MarcusGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Garry

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a fabulous Nepal tour. We were traveling with our group and loved the location and vibe of the hotel. There were tons of shops, restaurants, bars, and cafes right outside, and museums/parks within a short walk. The rooms were very comfortable. Despite being in the center of a vibrant neighborhood, it was very quiet at night. Carmen went above and beyond in helping us to schedule a half-day guided tour of Kathmandu and was extremely kind and attentive--he made us feel welcome and well cared for. And Narayan enthusiastically helped us select some amazing shopping. Overall a wonderful experience--we will be back!
Response from Narayan on 28 May 2023
Dear GarryGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Anne

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement de l'hôtel est bon, en plein centre-ville, facile à se déplacer ; le personnel de l'hôtel est très sympathique, surtout les gars à la réception, ils sont très gentils ! Le petit-déjeuner de l'hôtel est très copieux, et il est livré dans la chambre chaque matin. Le petit-déjeuner est riche et cérémonial ; le déjeuner est également délicieux, avec du porc, du poulet et du poisson tous délicieux ; en plus, le dernier étage de l'hôtel est magnifique, et vous pouvez y faire de l'exercice tout en profitant de la vue nocturne de Katmandou.
Response from Narayan on 28 May 2023
Dear AnneGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

lorrain

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我最近住在Sapana Garden酒店，体验非常棒。员工，尤其是Narayan非常友好，总是竭尽全力帮助我。他们帮助我购买了SIM卡，并为我提供了在Thamel参观的好建议。酒店提供的早餐非常好，尽管自助餐没开放，但餐单上提供了许多不错的选择。我特别喜欢酒店在房间里提供了水壶、茶包和瓶装水。浴室有带窗帘的淋浴，可以防止水泼到整个房间。此外，空调效果非常好，尤其是在寒冷的冬季。酒店的位置非常适合想要探索更远地方的旅行者，因为旅游大巴站距离酒店只有300米。尽管位于繁忙的Thamel旅游区，但酒店的客房晚上很安静。总体而言，我在Sapana Garden酒店度过了愉快的时光，强烈推荐给想在Thamel舒适便利地停留的人。
Response from Narayan on 28 May 2023
Dear LorrainGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sapana Garden is an exceptional hotel located in the heart of Thamel, making it a great choice for travelers looking for convenience and comfort. One of the most notable features of this hotel is its beautiful garden, which may be small, but is simply stunning. It provides a great place to unwind and relax, away from the hustle and bustle of the city. The location of the hotel is another highlight, as it is centrally located and close to many of the popular tourist spots. Despite being in the middle of the city, the hotel is incredibly quiet and peaceful, making it an ideal place to stay for those who want to escape the noise and chaos of city life. The beds at Hotel Sapana Garden are without a doubt the most comfortable ones you'll find in the area. After a long day of exploring the city, you'll look forward to sinking into your soft and cozy bed. When it comes to food, this hotel truly stands out. The breakfast buffet offers a wide variety of items, and the quality of the food is top-notch. The staff also goes out of their way to make sure that guests are happy with the food and that their dietary requirements are taken into account. Finally, the staff at Hotel Sapana Garden is simply outstanding. Narayan, in particular, is incredibly helpful and knowledgeable about trekking tours and the city of Kathmandu. He is always willing to go above and beyond to ensure that guests have a memorable and enjoyable stay. Overall, Hotel Sapana Garden is a fantastic hotel.
Response from Narayan on 28 May 2023
Dear MariaGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

4/10 Poor

narayan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置不错，在市中心，出行很方面；酒店的员工非常热情，尤其是前台的几个小伙子，人特别好！酒店的早餐很丰盛，每天早上都是送到房间，早餐很丰盛，很有仪式感；午餐也很美，猪肉，鸡肉，鱼肉都很可口；另外，酒店顶层的挺美的，可以锻炼下身体，欣赏加德满都的夜景。

10/10 Excellent

Stephan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay outside my country.
It was one of my best stays outside my country. I really appreciate Ram for his kindness to last minute arrangements for my trip to Pokhara. The location, food, staff, cleanliness, bed everything is perfect. It was great value of money.
Stayed 1 night in Jul 2022

10/10 Excellent

Eson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. We love the hotel. The staff is excellent and friendly. Very clean hotel. The pickup service is great and they will take you and pick you up from the Airport at convenient cost. The breakfast is good, but it would be nice to have pancakes one day. Would highly recommend staying here. We stayed in the two bedroom suite that has a small living area.
Stayed 1 night in Jun 2022
Response from Eson on 16 Jul 2022
Dear Eson, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 Excellent

lorrain

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at Hotel Sapana Garden. Sudeep was the always great and his hospitality was beyond expectations. I will always stay at Hotel Sapana Garden, whenever I would visit Kathmandu. Highly recommended.
Stayed 1 night in Jun 2022
Response from Ram on 16 Jul 2022
Dear Lorrain, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Thamel, walk-able, convenient. Great value for money.
Stayed 1 night in Jun 2022
Response from Ram on 3 Jul 2022
Dear Anne, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best valued stay at Hotel Sapana Garden!
Stayed 1 night in Jun 2022
Response from Ram on 3 Jul 2022
Dear Ming, thank you for writing this review and sharing your wonderful experiences with global traveler. We look forward to welcoming you again and again. Best Regards' Ram

4/10 Poor

Vivian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Room is acceptable What I didn't like is staff forgot that I had to be picked up from airport until I called. Had not confirmed with his driver I needed a transport to the domestic airport next day.
Stayed 1 night in Dec 2019
Response from Narayan on 13 Jan 2020
Dear Valuable Guest Thank you for your precious time to write comments to us and we are extremely sorry that we missed your arrival time. Now we have changed the management we guarantee you that we will improve our service next time. Have a good time ahead Regards

2/10 Terrible

Alicia, New Jersey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I booked with Expedia they put me in a hotel across the street. I booked theSapana because I wanted to stay there not in another hotel. I should be fully refunded. Front desk was extremely rude and incompetent ! I would definitely not book this hotel even if it was freee! Alicia
Stayed 1 night in Oct 2019

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quite hotel in the Heart of the thamel
Quiet hotel right in the centre of the thamel. Nice breakfast, great service of the staff. Could be more maintained.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The hotel is hidden at the end of an alley and difficult to find. Room was described as a luxury double but it was a standard room on the small side and lacking a wardrobe where to put clothes. Breakfast was very poor and only one cup of coffee allowef - i thought it was a joke. I booked the hotel based on reviews but i think they must be written by frienfs of the staff. Staff in the restaurant were friendly but not the staff behind the front desk. Will not stay here again and do not recommend.
Stayed 4 nights in Sep 2019

10/10 Excellent

Kul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
I highly recommend it for everyone because we stayed here for two days with my family with a unforgettable remember and experience like a lovely family environment with delicious food and neat and clean hospitality. Everybody looks helpful, polite, respectful, nice . I am really thankful to everyone and especially to Mr Ishwar (owner).
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sapana garden in our first time visiting Kathmandu, we chose this place by reading reviews and we were very happy during our stay. A/C, great location, has 2 access ways to the hotel, very handy as Thamel is very crowded with narrow streets. Breakfast was good, very friendly staff, market is just out the street, you can walk to various places from there or take a taxi by dealing the price before you hop in, diary or restaurants nearby, also Hotel has its own restaurant. Great experience, we would love to go back.
Stayed 7 nights in May 2019
Response from Ishwar on 7 Jul 2019
Dear Guest, thank you for writing this review and sharing your wonderful experiences with global traveler. We wish you good days! Thanks! Ishwar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed both before and after trekking for a week and they stored some of my luggage which was great. Good service, friendly staff and good food in the restaurant.
Stayed 3 nights in Jun 2019
Response from Ishwar on 7 Jul 2019
Dear Guest, thank you for your valuable review on us. We wish you great time. Namaste! Ishwar

10/10 Excellent

CK, HK

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I’m very happy enjoyed few days in Hotel Sapana Garden while return from Annapurna Circuit Location: • Very convenience • 20 minute (By Taxi) – from hotel to airport (leave hotel at Tue 17:30) • Walking distance: • 1 minute -- Money exchange shop, local restaurant, small shops…, • 5 minutes – Busy Street, trekking shop, big supermarket, book store, different kind of restaurants, shops… • 5 to 10 minutes - Garden of Dreams and Narayanhity Palace Museum • 20 minutes - Kathmandu Durbar Square • 40 minutes – Swayambhunath (No entry fee) FYI… As hotel is not in big street, please pay attention for a tall and light green building https://goo.gl/maps/4kCHStLuaFTqvZuEA Room: • Clean, Big, Stylist, New, Good lighting, nice terrace (good for dry clothes) and Silent (hotel hide in small street), • Air con, Hot water shower, TV (many channels e.g. Star, Sony…), hot water boiler … are in good condition, • Power will suspend occasionally (seem City issue) but recover very soon, • Bottle water and housekeep every day, Food and drinks: • Delicious and reasonable price, • Breakfast is buffet type, coffee (fresh make) or Masala tea is included Staff: • Receptionist, restaurant and security is very nice, polite and helpful, always carry smiling in the face :) Conclusion: • Customer oriented service, Focus in details and emergency (e.g. Found spare water and good power generator or UPS…), • Management done excellence job in all aspect, • HIGH RECOMMEND, I’ll be back for sure
Stayed 3 nights in May 2019
Response from Ishwar on 7 Jul 2019
Dear, CK! Thank you for you valuable time in writing this review. We are honored to be recommended. We look forward to welcoming you again at Hotel Sapana Garden. Namaste! Ishwar

10/10 Excellent

VeluPari, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and travel desk, Good location.
Stayed 3 nights in Mar 2019
Response from Ishwar on 4 May 2019
Dear VeluPari, thank you very much for your wonderful review experiences with us at Hotel Sapana Garden. We look forward to see you again with us. Namaste! Ishwar Pyakurel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had incredible experience at Hotel Sapana Garden. From the moment we arrived we were met with helpful and friendly staff at the airport with our name card who couldn’t do enough for us. The room was immaculately made up every day including an evening service and the breakfast was fantastic with a complimentary fresh coffee. Full of wonderfully fresh and delicious foods from different cultures which was served as Ala Carta. The garden and bar service and service was great. We were guided to a nearby SPA, which was really relaxing. The restaurant was excellent - beautiful views and delicious food. We loved everything about this stunning hotel and will certainly come back! There were some guests being rude to members of staff which was a real shame to see. People should drink responsibly. Great salute to the staff who treated with smile every time though the drunkard guest was scolding him for no reason. Finally the security personnel came and took care of the drunkard. If I were the staff, I wouldn’t have tolerated the situation. The best part of this hotel is the staff actually. They are real personal and really professional.
Stayed 1 night in Feb 2019
Response from Ishwar on 1 Mar 2019
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. For that incident we are sorry. It was the drink that made our guest behave abnormal. But he was sorry the next morning. He came to us and regretted to what had happened the last night. It was never his intention to behave such, it happens once in a while after being drunk. Thank you again for being with us and for the greatest review in Expedia. We would certainly love to see you again. Namaste! Ishwar

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on holiday trip in Kathmandu with my teen age son. We were very much delighted to have stayed here. Very friendly and helpful staffs. Check In was excellent and Mr. Ishwar the Manager was very efficient and helpful. Also the staff from dinning was very polite and helpful. Rooms are big and comfortable and the view to the garden was superb. Would stay here again whenever at Kathmandu. Highly recommended.
Stayed 1 night in Feb 2019
Response from Ishwar on 1 Mar 2019
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. Namaste! Ishwar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very friendly staff. Rooms are basiand what you would expect for the price. The bed was great, shower was excellent- lots of pressure. Again, the staff really was great.
Stayed 1 night in Feb 2019
Response from Ishwar on 1 Mar 2019
Dear Guest, Namaste! Thank you for your great review. Keep on loving us. Wish you good times and see you again. Namaste!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing seems great here. The location is the top notch, center of everything. Spread of breakfast. Very quiet location. They help me arranged a Kathmandu city tour, which was excellent. I would highly recommend this property.
Stayed 1 night in Jan 2019
Response from Ishwar on 30 Jan 2019
Dear Guest thank you for your great review about us. We would love to see you again. We wish you good day ahead.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because its feedback from other travelers. Everything was as expected. Free airport pickup as well as a wonderful Kathmandu city tour. Very comfortable bed, good sized bathroom, lovely balcony with view over garden. Staff were superb. Nothing was too much problem. I asked for flowers in the room and these were beautiful. Great attention to the guests. My partner and I got engaged, and when the staff learned of this, roses, wine, and a touching card with messages from all the staff was a big surprise. Would you get such attention in any hotel in the world? I found Nepali hospitality is the best in this world. I have traveled a lot of places in the world but Nepal is the best. Hotel Sapana Garden is actually a Home away from Home. Thank you for wonderful memory.
Stayed 1 night in Jan 2019
Response from Ishwar P on 10 Jan 2019
Dear Guest, We are obliged by your words and beautiful comments upon us. Thanks for being with us. We wish you great days ahead. Namaste!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Ishwar P on 10 Jan 2019
Dear Guest, Thank you for you exceptional review rang. We thank you for staying with us. We would love to see you at our property again. Namaste!

10/10 Excellent

Lorren, NYC, US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a multi-week trip through Nepal, I had selected the Hotel Sapana Garden due to its lovely interior design, and reviews from guests. Onsite, it surpassed my expectations! The front desk team was exceedingly helpful and polite, and we discussed the great amenities of the hotel and some of the local attractions in the neighborhood Thamel at length. Our private room was eligible for an upgrade, with a very comfortable bed and and clean bathroom. The onsite restaurant and bar is airy and offers a lot all around, with an intriguing sake menu in the evening, and a popular lunch menu. On the reception floor, a lounge for guests was available, hosting a relaxing space, great window for overlooking the neighborhood. As this was a birthday trip for my boyfriend, the Hotel also graciously offered him Nepali traditional Daura Suruwal and Dhaka Topi, which were a lovely amenity. Thank you so much to everyone at the property for a lovely stay! We will come back again. Lorren
Stayed 1 night in Jan 2019
Response from Ishwar P on 10 Jan 2019
Dear Lorren, Thank you very much for your beautiful review. We are honored by your compliment. We look forward to welcoming you to our Hotel again. Kind Regards'

6/10 Okay

Jean-Claude

Liked: Cleanliness, staff & service
bon hôtel malheureusement sans chauffage...
Bon hôtel malheureusement sans chauffage...
Stayed 6 nights in Dec 2023

6/10 Okay

hoi ki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ronny

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Una estancia increíble en el Hotel Sapana Garden de Thamel. Estuvimos a finales de mayo y fue perfecto. La ubicación es genial - muy cerca de muchas zonas principales que desea visitar, caminar, y si usted está interesado en el transporte público - múltiples opciones allí también. Visitamos como una pareja junto con mis amigos. ¡El lugar era increíble para todos en el grupo! Cualesquiera que fueran tus intereses/prioridades, desde una gran conexión wifi a extras en tu habitación, o ayuda con cualquier cosa - ¡el equipo estaba allí! Desde el check-in hasta la cena y las experiencias en la habitación hasta nuestra hora de salida :) ¡Recomiendo encarecidamente este hotel y lo mantendré como mi favorito para futuros viajes a Nepal!
Stayed 1 night in May 2023
Response from Narayan on 28 May 2023
Dear RonnyGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Santa

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Qué gran hotel, hecho más grande por el personal atento y amable. Nuestra habitación estaba bien equipada y muy limpia. La ubicación está cerca de todo. Caminamos por todo el barrio. Los servicios de taxi e Indrive eran fáciles y fácilmente disponibles. Un agradecimiento especial a Narayan por organizarnos un increíble tour privado por Katmandú. Y a Devendra por recibirnos siempre con una gran sonrisa y buenos consejos sobre dónde comer y beber fuera del hotel. Los restaurantes y bares del hotel también eran estupendos. Sin duda volvería a alojarme aquí.
Stayed 1 night in May 2023
Response from Narayan on 28 May 2023
Dear SantaGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El 05 de mayo celebramos nuestra boda y no pudo salir mejor, el trato de todo el equipo del hotel fue espectacular, super cercanos, y atentos. Desde el principio Narayan estuvo muy pendiente de nosotros y nos ayudó muchísimo. La comida estaba exquisita, un 10 para el chef Roshan y su equipo. Muchas gracias a todo el personal del hotel por hacer de un día tan especial un gran día.
Response from Narayan on 28 May 2023
Dear PhoebeGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

harvey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La experiencia en el Hotel Sapana Garden fue fantástica, no sólo porque el espacio es especial, acogedor y muy agradable, sino sobre todo por el personal. Todas las personas que forman la familia del hotel fueron súper amables e hicieron que la estancia fuera memorable.
Response from Narayan on 28 May 2023
Dear harveyGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pudimos disfrutar de una jornada de teambuilding muy agradable en el Penthouse del Hotel Sapana Garden, en el corazón de Thamel. Un espacio precioso, una comida riquísima y un servicio excelente. Narayan nos atendió maravillosamente:) Sin duda a recomendar, muchas gracias!
Response from Narayan on 28 May 2023
Dear JoeGreetings from Hotel Sapana Garden!!!Thank you for sharing your excellent review about your recent stay. We are pleased to know that you had a great time and that you were one of our many guests who were able to experience the great hospitality.On behalf of the entire team, we hope to see you again in near future.Best regards,Sapana Garden Team

6/10 Okay

Judith

Travelled with partner
Liked: Staff & service
Das personal ist super freundlich und hilfsbereit. Man fühlt sich sehr willkommen. Lage ist super, Hotel jedoch sehr in die Jahre gekommen und Fensterläden super undicht und daher extrem hellhörig. Bisschen muffig
Stayed 1 night in Oct 2022
Response from Ram on 27 Oct 2022
thank you so much for your feedback

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
air condition and hot water cannot be used due to blackout. it was so cold and we were freezing but there was nothing to do.
Stayed 3 nights in Jan 2020
Response from Narayan on 20 Feb 2020
Dear Guest Greetings from hotel sapana garden! Thank you for staying at hotel sapana garden, we apologies for the trouble that you have faced now we have fixed with everything and we assured you that never happen again. Thank you Narayan poudyel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備は良かったです。エレベーターが有ればもっと良かったです。
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はかなり分かりづらい
Stayed 3 nights in May 2019

8/10 Good

Nico

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2019
Response from Ishwar Pyakurel on 5 May 2019
Dear Nico, thank you for your great review score. We would love to see you here again. Keep loving us. Namaste! Ishwar