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Reviews of Hyatt Place Kathmandu

5 out of 5
Hyatt Place Kathmandu
Red Cross Road, Kathmandu

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiralal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff, excellent dining experience, they go above and beyond to help me out. I recommend with 100 per cent satisfaction
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. The concierge, the restaurant and the bartenders were all top notch. Looking forward to a return trip to Kathmandu and the Hyatt Place Hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel
My second trip to Kathmandu, first time in this hotel. It is amazing in every way. Buffet breakfast excellent, bed/pillows super comfortable, room clean...no complaints at all. Beautiful view of the hills from the window. Will definitely stay again.
Stayed 3 nights in Jan 2024

6/10 Okay

Ashish

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Scott, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While its location is a bit out of the way, the Hyatt excels at friendly luxury-hotel level customer service at half of the price of the other luxury hotels in the city (we also stayed at the Marriott on this trip and this was by far the better experience). Everyone from reception and restaurant staff to housekeeping went out of their way to ensure we had a first rate stay. It didn’t go unnoticed. We hated to leave after our week exploring the region. I know I’ll come back to Kathmandu and when I do, I’ll stay here. The staff earn all five stars and they should be incredibly proud of the service they offer at this hotel (even if it is out of the way).
Stayed 4 nights in Nov 2023

10/10 Excellent

vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Just was looking for a homely feel and a shower. Nothing major that bothered me much but the shower door was letting the water out and toilet area was soaked. I used the towels. Room # 911.
Stayed 1 night in Oct 2023

10/10 Excellent

randall calvin

Liked: Staff & service, property conditions & facilities
This place is amazing because of the helpful staff. Everyone who I encountered at the hotel was friendly and helpful. They made my stay an excellent one.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Nights of joy
We spend 4 nights and the attention and service from all the staff was great! Plus the breakfast was delicious. Another plus was the great view!
Stayed 4 nights in Jun 2023

10/10 Excellent

GOPINATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Srikanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service personnel all around (desk, restaurant, bar) was outstanding!! Kudos to the general manager for upholding such high standards. The rooms were clean and throughly enjoyed my 5 day stay. They have set a new standard for me regarding hospitality
Stayed 3 nights in Apr 2023

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were amazing. It’s And Musti so friendly so clean breakfast amazing but really the stuff. I absolutely fabulous every small detail they fixed if there was anything needs fixing
Stayed 2 nights in Apr 2023

10/10 Excellent

Joo Ling

Stayed 1 night in Mar 2023

10/10 Excellent

Purvi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to cast from our electronic devices to the TV was unique. And great food.

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at a hotel in Thamel for 4 days with no hot water and limited electricity, I decided to treat myself to a few nights at the Hyatt Place and am so HAPPY I did! From the moment I arrived, I was in heaven - the staff were welcoming, the room was gorgeous, and best of all - HOT WATER!! The restaurant downstairs does a fantastic job at room service as well as lunch and dinner and overall, I couldn't be more pleased with my stay at the Hyatt. If and when I visit Kathmandu again, no more roughing it, I am staying at the Hyatt Place!
Response from Best Regards Varun Talwar General Manager on 13 Jan 2023
Dear Lindsay,Greetings from Hyatt Place Kathmandu!Thank you for sharing your awesome experience with us.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.

10/10 Excellent

sankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and service

10/10 Excellent

RAI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Kathmandu
New property by Hyatt. Amazing team who is always eager to help to ensure you get the best experience. Awesome service!
Stayed 3 nights in Sep 2022
Response from Varun Talwar on 30 Sep 2022
Dear Mr. Rai,Greetings from Hyatt Place Kathmandu!Thank you for sharing your awesome experience with us.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best RegardsVarun TalwarGeneral Manager

8/10 Good

Wing sze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good
Stayed 2 nights in Sep 2023

8/10 Good

YOHEI

Stayed 3 nights in Apr 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in KTM
Hervorragender Ort, wenn man Kathmandu besichtigt und dem Trubel der Stadt entkommen möchte. Gutes Frühstück, moderne Zimmer, netter Service gutes Wifi.
Stayed 5 nights in Dec 2022
Response from Best Regards Varun Talwar General Manager on 13 Jan 2023
Dear Andreas,Greetings from Hyatt Place Kathmandu!Thank you for sharing your awesome experience with us.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.

10/10 Excellent

PRAKASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

fatih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed with my collegues for 6 nights and we enjoyed our time very much in the hotel..the staff was great..they are all feiendly and helpful on every matter..the only thing we coudnt find is a small meeting room
Stayed 6 nights in Jun 2022
Response from Varun Talwar on 7 Jul 2022
Dear Fatih, Greetings from Hyatt Place Kathmandu! Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay. We are delighted to read that you had an amazing stay, Further, we highly appreciate for highlighting the level of customer service! Once again, thank you for your feedback. We look forward to welcoming you back Best Regards Varun Talwar General Manager