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"Perfection from start to finish. The staff are so polite, genuinely friendly and extremely helpful going above and beyond, especially the morning breakfast staff member Listya who took the time to learn our names and food and beverage preferences. She is a true asset to the Hyatt and one of the reasons that I would rate our stay so highly. "

"Amazing food and service. Beautiful property. Rooms very clean. breakfast buffet was the best I have ever experienced. Go all inclusive because you get so much food and drink. Right by the beach but it is quite over run with shack bars. The day trip taxi service provided was amazing! Saw so much of the island in one day. "

"Excellent as always! Had another very enjoyable stay!"

"Our second visit to Sheraton Resort with my entire family.& We all enjoyed our stay in the Resort. We will be planning to revisit in the near future. Ayu at 4th floor bar & Surya at breakfast dinning room provided us excellent service."

"The hotel/resort lobby is modern and clean. Pool is spacious. Gym sufficient to get a quick workout in. Concierge team is helpful in booking tours and renting motorbikes and suggesting nearby restaurants; glad to hear their recommendations. Breakfast was great with so much variety to choose from and tasty- that deserves praise. Room flooring may not be the most modern, but all the equipment works well and maintained. Very comfortable bedding and good air conditioning. Ema from front desk was helpful and patient with our inquiries- shoutout to her. "

"The room was beautiful and clean with a large bed. Modern fitout and well maintained. Minibar was restocked daily with 2 waters and 4 cool drinks. Great wifi speed and staff were friendly and very helpful. Breakfast daily was great quality and had a good variety of options. We will definitely stay here again. "

"Food options were excellent, bed very comfortable. Though the room was a bit dark could use extra lighting."

"Very comfortable and relaxing "

"This is a beautiful location. I didnt get to explore the property as much as i would have liked due to offsite excursions, but everything was very pleasant. "