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"Fantastic location for city centre and Bullring area"

"I had an absolutely amazing stay at the Crowne Plaza Birmingham City Centre. From start to finish, everything exceeded my expectations. A special mention goes to Ash at reception, who was incredibly pleasant, welcoming, and helpful throughout my stay. He kindly arranged an early check-in and even offered me a late check-out free of charge, which made a huge difference to my trip. The hotel itself was spotless, with a very clean and comfortable environment. The breakfast was excellent—varied, delicious, and very family-friendly. The location is perfect, especially if you’re visiting for events. I stayed during the Birmingham Half Marathon, and the hotel was ideally situated—just about a minute from Centenary Square and around a five-minute walk to New Street Station, making everything easily accessible. Overall, I couldn’t have asked for a better experience. I would highly recommend this hotel and will definitely be returning in the future!"

"We had a lovely stay and overall a fantastic experience. The hotel was clean, well presented, and had a really welcoming atmosphere. Our room was comfortable and had everything we needed for a relaxing stay. The breakfast buffet was amazing, with a great variety of fresh options to suit everyone – a perfect start to the day. The staff throughout the hotel were warm, friendly, and always happy to help, which really made a difference. The location is excellent, right by the NEC and very close to Birmingham Airport. We visited the Gladiator Experience at the NEC, which was so easy to reach on foot in under 10 minutes – super convenient. A special mention to Karisma, who served us food and drinks at the bar on Friday evening, even towards the end of her shift. She was incredibly friendly, attentive, and made us feel so welcome. Her positive attitude and excellent service really stood out. Thank you to the whole team – we would definitely stay again and highly recommend it to others!"

"Room was clean no aircon and was rather warm even with the window open. Staff very friendly. Breakfast tasty and plenty of selection."

"Great budget option for a night in Birmingham"

"Excellent location Clean and today hotel Staff very friendly Beautiful interior"