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Reviews of Kristály Hotel

3 out of 5
Kristály Hotel
Lovassy utca 20., Keszthely

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape- fresh renovation
Great stay! Recent renovations!! Wellness was just what we needed.
Stayed 2 nights in May 2021
Response from Kristály Hotel on 1 Jun 2021
Thank you very much! We are glad you, had a great time in our hotel. We are waiting for you back!

8/10 Good

Mihael

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

FL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old. The elevator only fits one person. The parking is open with no security but you have to pay it. And to use the air conditioner you have to pay extra 3500 HUF. During my stay the hotel went out off water so I had to leave early. I do not recommend this hotel to anybody.
Stayed 1 night in Jun 2019
Response from Cristal on 11 Aug 2019
Thank you for your feedback. The parking place is camera protected area. Air condition is an extra service, that why it is for extra charge. Unfortunatelly there was no water in the area because of a pipe break.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not crystal-clear how this hotel rates three stars
The Minhotel Kristaly may have an excellent spa center; we did not have the occasion to find out. Our room, however, was spartan. This might be acceptable, but the futon-style bed was lumpy, its bedspread torn and ragged. On the plus side, the heating radiator is not strong enough to overheat the room: turned to maximum, it had the room at 68 degrees F (20 C) when the air outside was about 30 F (-1 C). I'm not sure how it would do in midwinter. The bathroom was adequate but tiny (a positive spin would say it represents highly efficient use of space, but in truth it is very cramped). Lighting was dim; the ceiling light was only somewhat stronger than a night-light, and the small bedside lamps with their dark shades barely provided enough light for reading in bed. There was no table lamp on the desk, nor any floor lamp. The brightest spot in the room was in the room's entryway (which represented an inefficient use of space between bedroom and bathroom). Breakfast was mediocre; surely they can find better-quality bread and rolls without cutting into profit margin. The staff were unfailingly friendly. Perhaps the spa justifies a three-star classification; the rooms alone do not (assuming most are like ours). I would not choose to return at the price we paid, but would look elsewhere in Keszthely.

6/10 Okay

Wolfgang

Stayed 2 nights in Dec 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
klein aber nett
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Outside doesn't look so nice, this is the first view! But if you meet the Girls by your Check-in, the are so friendly, you see your Room, nice and clean! You can walk in 5 minuets to the Lake Balaton, to visit the Beach, find a good spot to eat and much more. Also the Breakfirst was good, and the parking spot is direkt in front of the Hotel. I would like to Recommend it !
Stayed 1 night in Jul 2023

10/10 Excellent

Ildikó

Stayed 1 night in Sep 2022

10/10 Excellent

Attila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Margit

Travelled with family
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Zozo
Lijkt meer op een motel dan een hotel, welness niet gedaan maar hotel leek ons geen 4sterren waard , personeel spreekt weinig Engels, locatie goed, maar niet aantrekkelijk.
Stayed 1 night in Nov 2021

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kiss Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

József

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Edmarcos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Kristály Hotel on 11 Feb 2020
Köszönjük az értékelést!

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Kristály on 25 Apr 2019
We appreciate your honest feedback. We hope that you will be our guest again!

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Kristály Hotel csapata on 3 May 2019
Köszönjük a maximális értékelést! Örülünk, hogy jól érezték magukat nálunk! Szeretettel várjuk Önöket vissza!

8/10 Good

Attila

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Crystal on 20 Mar 2019
We appreciate your honest feedback. We hope that you will be our guest again!