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Kharkiv Palace Hotel

5.0 star property

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Take advantage of a rooftop terrace, shopping on-site and a coffee shop/cafe at Kharkiv Palace Hotel. Indulge in a body treatment, a facial and thalassotherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is Rp450.372
Rp588.835 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of UAH 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 5 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 600.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately UAH 950 for adults and from UAH 475 for children
  • Airport shuttle fee: UAH 550 per vehicle (one-way)
  • Pet fee: UAH 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UAH 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Kharkiv Palace Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of UAH 1000 per pet, per night. Service animals are exempt from fees.

How much is parking at Kharkiv Palace Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kharkiv Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Kharkiv Palace Hotel?

Checkout is at noon.

Does Kharkiv Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UAH 550 per vehicle applies.

Where is Kharkiv Palace Hotel located?

Located in the heart of Kharkiv, this luxury hotel is within a 10-minute walk of Freedom Square, The Derzhprom, and V. N. Karazin Kharkiv National University. Shevchenko Park and Kharkiv Zoo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 418 out of 514 reviews
Rating 8 - Good. 74 out of 514 reviews
Rating 6 - Okay. 14 out of 514 reviews
Rating 4 - Poor. 6 out of 514 reviews
Rating 2 - Terrible. 2 out of 514 reviews

Reviews

Verified

6/10 Okay

SungMin

Liked: Cleanliness
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sulaiman

Liked: Staff & service, amenities, property conditions & facilities
The roims are great
Stayed 1 night in Jan 2022
Verified

8/10 Good

Berkant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi hiçbir problem olmadı personel gayet ilgiliydi
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Young Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never regret

Very good hotel with great service.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Ezrah

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Comfortable rooms. Friendly staff.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
Very easy
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular hotel

We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel. Highly recommend it!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Athanasia N

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 9 nights in Sep 2021
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would recommend for business and personal stay

Clean, professional, friendly, top class service from hotel employee's.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We were so comfortable. Breakfast was delicious. Staff very friendly and helpful. We will be back.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель высокого уровня.

Отличный отель, европейского уровня. Персонал, охрана, чистота, спа, спортзал, завтраки всё на высшем уровне, вообще никаких нареканий.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично как всегда!
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otroligt hjälpsamma och alla bekvämligheter fanns, kanske inte så konstigt med tanke på att det är Kharkivs bästa och finaste hotell
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

satoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

高いホテル

素晴らしい施設、豪華なホテル。 でも、下着を洗濯したいと伝えたらホテルで洗えるからと言われ頼んだら、4600円も取られました。 受付スタッフ以外は英語が話せないし、 正直、良いサービスとは言えません。
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Nikita-Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is amazing.

This hotel's service is top shelf. Outstanding staff. I enjoyed the stay. Highly recommend. The only thing I don't recommend is to order a transfer to the airport - the guy was late and looked like a mob from 90', talking on a phone and wore a big golden chain, really like a mob. They arranged to have my PCR test in my room, brought the result back to me. Amazing. The personnel is like in a World top class hotel. I would stay again in there.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2021
Verified

8/10 Good

joao e f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel e bem localizado. As pessoas que trabalham no local são solicitos e tentam ajudar.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo per business e famiglie

Albergo ottimo, facile da raggiungere. Accesso senza barriere architettoniche. Reception veloce e cortese. Camere spaziose e arredate in maniera semplice e funzionale. Palestra e piscina non grandissime ma pulite, luminose e di facile accesso. Inoltre la struttura dispone di una molto buona scelta per la colazione. Ci tornerò sicuramente per il mio prossimo soggiorno a Kharkiv.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kharkiv, period. Service is top-notch.
Stayed 4 nights in Jun 2021
Verified

8/10 Good

OLEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Харків на вихідні

Чудовий сніданок. Гарна постіль. Є питання до обслуговування системи конвенціювання та душу, вони потребують догляду
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Very well trained staff.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2021