Search Hotels Near Kintoki Shelter Stone, Hakone

"Very enjoyable experience. The staff was/is, overall, incredibly respectful/kind and the breakfast and dinner buffet, a better and cheaper option, was fantastic (with a large variety of options). The only issue with our stay is I have a shell fish allergy and made the mistake (my fault) of not informing the staff with enough lead time and the result was the fixed price dinner we paid a premium to enjoy, was not enjoyable as they could not substitute any ingredients, the server was visibly frustrated and made me feel embarrassed about my allergy, and the front desk after (our meal) suggested we eat at the buffet for our next evening meal, though they would not offer a refund for the difference. The Hakone area is beautiful and a nice break from Tokyo, Kyoto, etc. though the options for daily excursions are limited to the open air museum (really nice), a small museum, etc. "

"No real food spots that we could find nearby. But breakfast and dinner was included with the room so that helped a lot"

"The location on the hill up and very quiet place, they provide onsen for the guest only. staff is very helpful and the facility is very good "

"Everything was wonderful. The scenery was gorgeous, I loved that there was no TV so you can just enjoy the nature and peace surrounding you. Staff was very helpful and very polite. I would highly recommend this place if you’re looking to just get away, relax, and enjoy some peace at the onsen."

"This was the nicest hotel I stayed in my entire trip. They gave us a full course dinner which we didn't know we had. The rooms are spacious and clean it was just amazing for Japan when you usually get a small room."

"breakfast was good and staff did a great job"

"Wonderful stay on all counts."

"It was fantastic. Love the house!"

"Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying."