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"Staff were all really friendly and couldn’t do enough for us, free room upgrade to a junior suite with a hot tub absolutely made our day. Spa is included and you can go in it at any time without having to book or pay extra and it’s open late at night. 11am check out which is great as a lot of places do 10am which we find really early. Really good food in the pub. Really relaxing stay. This is our second time here and we will return. "

"Lovely stay, but hotel is old and tired, think the new owners are in the process of getting the place back up to scratch. Prime location, central to everything in Bowness "

"Bathroom wasnt cleaned wel"

"We stayed in the cabins, they were lovely"

"Nice room and spa centre - good gym"

"Was room was great, the staff were friendly and welcoming, especially as we had our small dog with us and the food was delicious. The surrounding grounds were beautifully kept too with a good amount of attention to detail. Parking was good too, especially as I had a big trailer with me."

"I had such a delightful stay! The room was spacious and clean, with a breathtaking view that added to the enjoyment. The staff were incredibly friendly, making me feel right at home. I particularly appreciated the breakfast menu, which featured delicious vegan options. We made sure to reserve a table every morning. All in all, it was a truly fantastic experience!"

"Warm comfortable room in lovely hotel that is walking distance from lake. House was where Beatrix Potter took holidays & she eventually bought it for her mother. Love the whimsical touches such as carpets & wallpaper. Easy private parking included. Stairs to rooms on first & second floors but staff help with luggage if needed. Dinner & breakfast at the hotel restaurant were good."

"First class"