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Neptune Pwani Beach Resort & Spa Zanzibar

Properti bintang 4.0

Pilih tanggal untuk melihat harga

Ulasan

8,8 dari 10
Luar Biasa

Fasilitas populer

  • Kolam renang
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
Harga saat ini Rp7.610.440
total Rp9.839.432
termasuk pajak & biaya lainnya
3 Jun - 4 Jun

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 5 dari 5 kamar

Lihat semua foto untuk Kamar Deluks, pemandangan laut sebagian

Minibar, brankas, tirai kedap cahaya, dan tempat tidur bayi gratis

Kamar Deluks, pemandangan laut sebagian

10,0 dari 10
Sempurna
(2 ulasan)
  • Pemandangan laut sebagian
  • 55 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king ATAU 2 twin

Lihat semua foto untuk Kamar Deluks

Kamar Deluks | Pemandangan pantai/laut

Kamar Deluks

10,0 dari 10
Sempurna
(1 ulasan)
  • Pemandangan taman
  • 55 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king ATAU 2 twin

Lihat semua foto untuk Suite (Master)

Suite (Master) | Minibar, brankas, tirai kedap cahaya, dan tempat tidur bayi gratis

Suite (Master)

  • Pemandangan taman
  • 100 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king dan 1 tempat tidur sofa double

Lihat semua foto untuk Kamar Deluks, pemandangan kebun

Minibar, brankas, tirai kedap cahaya, dan tempat tidur bayi gratis

Kamar Deluks, pemandangan kebun

  • Pemandangan taman
  • 55 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king ATAU 2 twin

Lihat semua foto untuk Kamar Deluks

Minibar, brankas, tirai kedap cahaya, dan tempat tidur bayi gratis

Kamar Deluks

  • Pemandangan taman
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king ATAU 2 twin
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Tentang kawasan sekitar

Terletak di Kiwengwa, Neptune Pwani Beach Resort & Spa Zanzibar berada di pantai. Keindahan alam kawasan ini dapat Anda nikmati di Pantai Kiwengwa dan Pulau Mnemba. Ingin menikmati suatu kegiatan atau permainan selagi mengunjungi kota ini? Coba periksa Simba Padel atau Amaan Stadium. Dengan snorkeling, selancar angin, dan memancing di sekitar, ada banyak petualangan yang menanti Anda di perairan. Kunjungi panduan perjalanan kami untuk Kiwengwa
Peta
Pawni Mchangani, Kiwengwa

Yang ada di sekitar

  • Pwani Mchangani Beach
    Pwani Mchangani Beach
    3 mnt berkendara - 1.5 km
  • Pantai Kiwengwa
    Pantai Kiwengwa
    5 mnt berkendara - 2.6 km
  • Pantai Kendwa
    Pantai Kendwa
    48 mnt berkendara - 30.1 km
  • Pantai Nungwi
    Pantai Nungwi
    48 mnt berkendara - 31.6 km
  • Pantai Mapenzi
    8 mnt jalan kaki - 0.7 km

Berkeliling

  • Zanzibar (ZNZ-Bandara Internasional Zanzibar) - 74 menit berkendara

Restoran

  • The Green & Grill
    11 mnt jalan kaki
  • Mzee Husa Restaurant
    7 mnt berkendara
  • Andiamo
    10 mnt jalan kaki
  • Zanziblue
    7 mnt berkendara
  • Yako
    9 mnt berkendara

Tentang properti ini

Neptune Pwani Beach Resort & Spa Zanzibar

  • Hotel kelas atas all-inclusive ini dekat dari Pantai Kiwengwa
  • Di Neptune Pwani Beach Resort & Spa Zanzibar, Anda dapat menikmati antar-jemput bandara, 2 bar pantai, dan bar kolam renang. Dengan di pantai, tepi pantai, dan kursi berjemur, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan Body wrap, pijat, dan perawatan wajah di spa yang ada di properti. Di 6 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan internasional. Akses Internet nirkabel gratis serta bar tepi kolam renang dan teras tersedia untuk semua tamu.
  • Manfaat tambahan mencakup:
    • 2 kolam renang outdoor serta bar kolam renang
    • Parkir mandiri gratis gratis
    • Antar-jemput bandara, payung pantai, dan properti bebas-rokok
    • Penitipan koper, layanan concierge, dan resepsionis 24 jam
  • Room features
  • All 150 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Fasilitas ekstra termasuk:
    • Penitipan anak di kamar (biaya tambahan) dan tempat tidur bayi (gratis)
    • Kamar mandi dengan shower dan perlengkapan mandi gratis
    • Televisi layar datar dengan TV satelit
    • Ketel listrik, setiap hari, dan telepon

Rincian all-inclusive

  • Hotel ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

  • Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

    • Termasuk semua makanan à la carte dan makanan ringan
    • Minibar dalam kamar (termasuk minuman non-alkohol)

Aktivitas dan fasilitas/peralatan

  • Termasuk semua kegiatan darat dan penggunaan fasilitas dan perlengkapan rekreasi.

Kegiatan darat

  • Fasilitas kebugaran

Properti serupa

3 kolam renang outdoor, dengan kursi berjemur
TUI BLUE Bahari Zanzibar
Kiwengwa
  • Kolam renang
  • Spa
  • Paket all-inclusive tersedia
  • Kolam renang anak
9.0 dari 10, Istimewa, 264 ulasan
Harga sekarang Rp2.377.847
total Rp3.195.186
termasuk pajak & biaya lainnya
27 Mei - 28 Mei
TUI BLUE Bahari Zanzibar
Bandingkan dengan properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi (biaya tambahan)
  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • 1 bar kolam renang
  • 1 bar tepi kolam renang
  • 1 kedai kopi/kafe
  • 2 bar pantai
  • 2 bar/lounge
  • 6 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • Gusti
  • Namaste
  • Narai Thai
  • Pwani
  • Samaki

Aktivitas menarik

  • 2 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Gym
  • Meja biliar
  • Perpustakaan
  • Sauna
  • Spa layanan lengkap

Cocok untuk keluarga

  • 2 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Boks bayi dalam kamar
  • Fasilitas laundry
  • Penitipan bayi/anak dalam kamar
  • Toko camilan/toko makanan

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)

Layanan bisnis

  • 1 ruang rapat
  • Pusat bisnis

Outdoor

  • Di pantai
  • Kursi pantai
  • Payung pantai
  • Taman
  • Teras

Spa layanan lengkap

  • Body scrub
  • Body wrap
  • Facial
  • Manikur/pedikur
  • Pemandian Turki
  • Pijat

Aksesibilitas

  • Tidak ada lift

Lainnya

  • Aula banquet
  • Kelambu
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Gratis boks bayi
  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Shower

Hiburan

  • TV layar datar dengan saluran satelit

Makanan dan minuman

  • Ketel listrik
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC
  • Brankas
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 48 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Boks bayi gratis tersedia atas permintaan di properti

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: USD 5.00 per orang, per malam
  • Pajak kota/lokal yang berlaku sebesar 12.00 persen akan dikenakan

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya antar-jemput bandara: USD 235

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit dan uang tunai
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela

Perlu diketahui

Properti ini tidak memiliki lift

Pertanyaan umum

Apakah Neptune Pwani Beach Resort & Spa Zanzibar memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.

Berapa biaya menginap di Neptune Pwani Beach Resort & Spa Zanzibar?

Mulai 13 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Neptune Pwani Beach Resort & Spa Zanzibar pada 3 Jun 2026 mulai dari Rp7.610.440, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Neptune Pwani Beach Resort & Spa Zanzibar ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Neptune Pwani Beach Resort & Spa Zanzibar?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Neptune Pwani Beach Resort & Spa Zanzibar?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Neptune Pwani Beach Resort & Spa Zanzibar?

Check-out pada pukul 11.00.

Apakah Neptune Pwani Beach Resort & Spa Zanzibar menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara.Dikenakan biaya USD 235.

Apakah ada manfaat all-inclusive di Neptune Pwani Beach Resort & Spa Zanzibar?

Ya, properti ini all-inclusive.

Di mana lokasi Neptune Pwani Beach Resort & Spa Zanzibar?

Terletak di pantai, hotel Kiwengwa ini juga berjarak sekitar 3 km dari Pantai Mapenzi, Pantai Kiwengwa, dan Pwani Mchangani Beach. Pantai Muyuni dan Kigomani Beach juga berada dalam 15 km.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Neptune Pwani Beach Resort & Spa Zanzibar

8,8

Sangat Bagus

9,4

Kebersihan

8,6

Lokasi

9,0

Staf & layanan

9,0

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 32 dari 55 ulasan
Penilaian 8 - Bagus. 16 dari 55 ulasan
Penilaian 6 - Cukup Baik. 4 dari 55 ulasan
Penilaian 4 - Buruk. 2 dari 55 ulasan
Penilaian 2 - Sangat Buruk. 1 dari 55 ulasan

Ulasan

Terverifikasi

8/10 Bagus

Kai

Disukai: Kebersihan
War sehr schön, schöne Anlage, kann man empfehlen
Menginap 6 malam pada bulan Juli 2025
Terverifikasi

10/10 Luar Biasa

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were impeccable, beautiful. The grounds were immaculately maintained. The staff and overall customer service was top notch, among the best we've ever encountered. The food was outstanding....much better than cruise ship food. We couldn't have been more impressed.
Menginap 3 malam pada bulan Juli 2025
Terverifikasi

8/10 Bagus

Alice

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking
Menginap 4 malam pada bulan Oktober 2024
Terverifikasi

6/10 Medioker

Maira

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.
Menginap 4 malam pada bulan Juli 2023
Terverifikasi

10/10 Luar Biasa

suhad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great place

Great place, very kind service
Menginap 4 malam pada bulan Oktober 2022
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Bel endroit mais le reste pas top

Bel accueil Mais amélioration à faire sur le service et la manière de se comporter avec les clients pour notamment l’un d’entre eux. Le repas est bof Je ne recommande pas plus que ça
Menginap 1 malam pada bulan September 2020
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Menginap 3 malam pada bulan Desember 2019
Terverifikasi

10/10 Luar Biasa

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Menginap 5 malam pada bulan Juni 2018
Terverifikasi

2/10 Sangat Buruk

Hich

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

Plus un club de vacances qu'un hôtel de luxe

L'hôtel n'est pas du tout à la hauteur d'un 5 étoile, il est tout juste équivalent à un clubmed 3 étoile. Les infrastructures sont vétustes, le ménage des chambres n'est pas irréprochable, le personnel est un jour sympa un jour négligeant. Le prix n'est absolument pas justifier par rapport à la prestation. Les excursions sont trop chère (nous avons trouver au moins 30% moins cher à l'hôtel voisin) La partie restauration est correcte (les 3 restos sous réservation mais inclus dans la formule all inclusive sont très bon) concernant le resto principal (en buffet) c'est bon mais sans plus. Je pense que cet hôtel est plus destiné au famille, vu l'animation, les activités, le club enfant etc... Par contre si vous êtes en lune de miel et que vous cherchez du luxe et du calme alors passez votre chemin
Menginap 7 malam pada bulan Juni 2018
Terverifikasi

10/10 Luar Biasa

chacea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Excellent vacation!

Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
Menginap 4 malam pada bulan Desember 2017
Terverifikasi

8/10 Bagus

MJP

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

hotel n a good location with excellent beach

Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
Menginap 5 malam pada bulan Agustus 2017
Terverifikasi

10/10 Luar Biasa

Raed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice hotel doesn't let u spend lot of money

The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Menginap 8 malam pada bulan Juni 2017
Terverifikasi

10/10 Luar Biasa

Shari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great Experience

6 nights 7 days, very relaxing birthday vacation. Great food variety on site (Thai, Italian, Indian, Seafood & main restaurant). Food was superb especially the Indian. Staff was polite & attentive, two thumbs up
Menginap 6 malam pada bulan Mei 2017
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

32 Birthday Vacation

I am so happy and satisfied with my recent stay at Neptune Pwani. I celebrated my 32nd birthday there in hopes of having a relaxing, quiet, and culturally filled birthday. The staff not only went above and beyond by singing and dancing with me and to me for my birthday but the entire staff on the resort were very accommodating, polite and present to my needs. The front desk hostess assisted with excursion recommendations so that I could get a full feel of the culture in Zanzibar and that is exactly what I got! I plan on 100% coming back in the future.
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Très bel hotel all inclusive!

Après un petit soucis de climatisation bruyante, le directeur nous a gentillement surclassé, donc un grand merci :) La plage est protégée des BeachBoys, ce qui est vraiment un gros plus pour la tranquillité, surtout qu'elle est magnifique et bien ombragée ! Le spa est sympathique. Juste déception côté excursions, qui sont hors de prix et de piètre qualité (par contre le centre de plongée est TOP !).
Terverifikasi

8/10 Bagus

BERTRAND

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

cadre magnifique pour ce neptune

Très bon séjour dans un cadre typique africain avec un bon niveau de prestations à 1h de l'aéroport.
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

On the beach

Great place, very friendly. Food usually excellent, occasionally only good.
Terverifikasi

8/10 Bagus

Claire

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

We enjoyed our stay, more like a 4 star

Our room was nice and spacious. It smelt a little musty and the bedding was bobbly which was a little uncomfortable. Lovely pool and beach area. Good drinks service throughout the day. The only staff that let the hotel down were the reception staff. They weren't very friendly and didn't seem to want to help very much if you had a problem or a question. The complete opposite of all the other staff and cleaners etc. Italian restaurant was lovely. Overall, we had a nice trip. I would however say that this hotel is a good four staff rather than five.
Terverifikasi

6/10 Medioker

Howe

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan

Horrible service! Avoid at all cost

The property was great and we had a good time however when we were ready to check out they asked us to pay for the additional night we added despite paying it well in advance. They were disorganized, inefficient and lacked professionalism in dealing with the issue. They would not let us leave making us late for our flight and told our driver to not get in the car. It took them 30min to go through their banking records to realize we did actually pay them. They did not apologize for their error and was very rude to our family.
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

insgesamt Sehr gut

kleines Manko: die Getränke im Inklusive programm sind qualitativ wirklich nicht gut. Ganz schlimm ist die Weinqualität. Auch wenn man kostepflichtigen Wein bestellt, kommt der Rotwein aus der Kühlung!!! Coktails werden sehr lieblos gemacht und auch nicht richtig aufgemixt. Aber ansonsten ein Super tolles Hotel
Terverifikasi

8/10 Bagus

kasam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Very nice hotel

Nice and clean. I enjoyed my stay. very beautiful place
Terverifikasi

10/10 Luar Biasa

KB

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Fantastic

I am not in the habit of writing personal messages for travel (business or pleasure) that I undertake but in this case I am willing to make an exception. I travelled with my family of 4 to Zanzibar staying at the Neptune resort from July 10 – 23 this year. We encountered some problems in the first few days, specifically, with the hot water provision and so I raised my concerns. We spoke to the General Manager about our concerns. His sense of duty and care towards guests was immediately apparent and he proceeded to resolve matters resulting not only in our complete satisfaction but, in fact, exceeding our expectations of customer service for any top hotel internationally. I am sure his example is one of the primary reasons why the service and pleasantness of the staff generally at the resort is so fantastic.
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Beautiful hotel, grounds and beach!

I went to this hotel mainly for the beautiful beaches but was also so impressed with the super well maintained resort grounds and spectacular rooms. The flowers and vegetation were so well looked after and the rooms were very clean and very nicely decorated. The balcony I had was huge with great views. My one complaint would be that the music played at the beach bar was terrible and played the same songs over and over again. It reminded me of bad elevator music. Otherwise I loved the resort and the beach was amazing! Security was nice to have on the beach too. I was less hounded on this beach compared to other beaches on the island. I will try to return later this year!
Terverifikasi

8/10 Bagus

Lizl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Fantastic Time at Neptune

The hotel staff are incredibly friendly - nothing is too much effort for them. I think the cocktails on all-inclusive need a bit of work - don't know if they water it down a bit. Some of the evening entertainment wasn't very lively - could create a better island holiday vibe with this and the acrobats they used for one night during our stay was amazing.
Terverifikasi

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great food and service

Overall friendly and helpful staff, with a good variety of dining options and a good spa. There are a variety of restaurants you can dine at in addition to the main restaurant. The Thai restaurant offered a unique sticky rice pudding - without rice :) Organised activities such a snorkeling and diving from the hotel were very expensive, in the end we went elsewhere to do these things.