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Mercure Koh Chang Hideaway

4.0 star property
A coastal hideaway where travelers can relax with ocean views from the restaurant and rooftop terrace or embrace adventure through kayaking and swimming

Choose dates to view prices

Mercure Koh Chang Hideaway welcomes families to its seaside location. The Bay restaurant and rooftop terrace offer stunning ocean views. Guests can kayak along the shore, enjoy two outdoor pools, rejuvenate with spa treatments, or maintain fitness routines in the gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is Rp589.117
Rp705.173 total
includes taxes & fees
13 Jun - 14 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 13 Jun 2026 start from Rp589.117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Koh Chang Hideaway?

Self-parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Checkout is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 10-minute walk of Bailan Beach and Mu Ko Chang National Park. Lonely Beach and Bang Bao Pier are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 197 out of 501 reviews
Rating 8 - Good. 196 out of 501 reviews
Rating 6 - Okay. 72 out of 501 reviews
Rating 4 - Poor. 23 out of 501 reviews
Rating 2 - Terrible. 13 out of 501 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the beach location was very good.
Stayed 13 nights in Feb 2026
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, amenities
Room was good, restaurant good, clean, staff very welcoming too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailan Bay, the small town around the hotel has improved and there are a few restaurants.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erik Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Great room (private pool), quiet location. Too expensive bar and food at the hotel, but everything else was great
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Andre

Liked: Cleanliness
The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Lavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, respectful and polite staff. Amazing Hotel
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness

Still OK but come into the years, Not full 4*

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Admittedly, I was very surprised to see that the toilet and shower in the villa was actually outside, but that turned out to be a blessing in disguise. The private beach is heavenly, the beach side bar and food was excellent. You're a bit far to the south, but that only puts you closer to the southern pier, and nothing is very far away in the first place - not a very big island to start with. All in all, couldn't be happier with this place.
Stayed 4 nights in May 2026
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities
The setting is stunning
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Lovely and quiet can highly recommend it
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023
Verified

8/10 Good

Catherine

Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Topp sted, med litt trekk for mat og drikke
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Fabrice Daniel Roger

Disliked: Cleanliness
Chek in entre 12h et 15h arriver a 15h30 ont a pu entree dans la chambre a 16h45 beaucoup de moucherons dans la salle de Bain tous les jours tres vieux et intoxication alimentaire au buffet spectacle un sans faute pour le prix que j ai payer 1 toile est encore trip !
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

thomas

Disliked: Amenities
Alldeles för hårda sängar fin altan med stolar som inte går att sitta i.Inga madrasser i solstolarna och inga parasoll.Ryggproblem efter 3 nätter Läget var bra
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de navette pour transport vers activités .
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Wisa

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse avec petite piscine privée et jacuzzi. Personnel aimable Equipements de l'hotel : 2 piscines, restaurant, salle de sport et salle de jeux enfants. Accès direct à la plage.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

lucien Didier

Liked: Cleanliness, amenities, property conditions & facilities
Bel hôtel piscine top et petit dej très bon
Stayed 8 nights in Dec 2025