"This was our favorite accommodation in Japan. The staff were all very accommodating, kind and polite. So many thoughtful amenities such as combs, hair ties, popsicles coffee and matcha throughout different times of the day.
The female onsen has about 6 different pools with different temperatures. You do have to be naked for the onsen but since it’s separated by gender the shyness goes away quickly.
Definitely opt in for the breakfast, it has an extensive spread of options for food and drinks! It remains relatively the same each day (we stayed for 4 days) but varies slightly. I’m sure you will find something you like!
Our whole group said this hotel was their favorite because of how fun and different it is but the late night soba and popsicles were such a delight.
My niece lost her Invisalign scrunched up in tissue at breakfast, the staff went above and beyond and went through the garbage to find it for her. Talk about service!!!
Definitely stay here and enjoy an onsen hotel. It’s centrally located about 6 mins walk to the Kyoto train station and short walk to restaurants and underground shopping/restaurants. "