10/10 Sangat Bagus
Mohamad Faizal bin
Bepergian bersama keluarga
19 Des 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
1. The Oceanus Shopping Mall is not fully operational. However the 3 convenient-marts along the corridor did help.
2. The bathroom walk-in closet is fantastic. More lighting in shower and vanity area will help in attending ourselves. Sofa and carpet looks pretty aged. It will be good if thereโs a sofa cover (washable) to rest on, feeling more fresh and comfortable. The tv top quarter screen illumination is dark-shaded, uneven one-sided brightness. But tv channels are pretty fantastic. The phone, โAt Your Serviceโ button is not working. We have to go to front desk to order food.
3. If thereโs poster/notices at the concierge corner, itโd help to remind us on local tours and attractions to explore. We overlooked some important tours.
4. Services and attentiveness are pretty sharp and impressive, by the hotel gentlemen. Especially Nizam, the Teh-Tarik guy at breakfast, the breakfast manager (i think?), the Chinese spectacled guy receiving us from Grabs, and also Suhayl. All are sincere, polite, calm, and relaxing cool vibes. And the fair big (fat?) chef, that cooked my char kway teow to โperfectโ flavor, only got him once, then heโs gone! (Why?!) This is the most homely feel to us. So keep up snd well done!
5. In future, we hope for a nice developed walkway, from hotel all the way to Suria Sabah, and to Imago Mall. We do enjoy our walks. But the areaโs touting activities: massage services and seafood, feels rather intrusive. Otherwise, local tours are pretty refreshing.
Mohamad Faizal bin
Menginap 6 malam pada bulan Desember 2025
