Apartments in Koza District

"spacious room for two with all the amenities. clean and well kept facilities. Microwave located on the floor but not in the room. There is a dorm size refrigerator in the room"

"Excellent location. Friendly and very informative staff. "

"I often stay at this hotel, which is clean, with spacious rooms. I like the location, and most of the staff members are extremely friendly. One negative is that although I have stayed probably 100+ nights over the past few years, the reservations system doesn't recognize me if I book via an agency (e.g. Expedia), which I always do, because the prices are terrible via the hotel's website. Several times I have been given an awful room (brick wall view) and had to change it. Obviously a chain-wide IT problem, but one that should be fixed and it would benefit the hotel's customer service delivery to do so. "

"Great experience "

"Centrally located with most availability "

"Very helpful and responsive staff. Nice room. Great breakfast buffet."

"Laundry was clean with adequate equipment. Breakfast was fine but rather pricey"

"Good location"

"No other hotels in Yakohama are better than the New Grand Hotel that is my most favorite. "