4/10 Buruk
Michelle
Bepergian bersama teman
26 Nov 2025
Location excellent. Beach beautiful. Gym well equipped, though only open 8–5. Resort large, dated, and in need of repairs. Not 4‑star. Barely 3.
Room spacious. Bed comfortable. Safe broken on arrival. Console for lights/fan outdated and unreliable. No USB ports. Air conditioning locked at 25°C. TV never worked despite repeated requests.
Deck furniture missing cushions. Only one delivered after multiple calls. Bathroom dim. Mirror spotted and aged. Sink leaked. Toiletries cheap, pumps broken. One tiny bar of soap for a week. Had to buy our own. Water not potable. Only two bottles supplied daily.
Housekeeping inconsistent. First days required repeated calls. Improved later. Management refused to speak with us despite two requests. Customer service worst we’ve experienced. No iron/board available though listed. Breakfast poor quality.
Beach and gym were positives. Everything else disappointing. Broken amenities, poor upkeep, and unresponsive staff/management. We do not recommend this hotel.
Michelle
Menginap 7 malam pada bulan November 2025

































