Novotel Krakow Centrum

Property class: 4

Choose dates to view prices

Located close to Wawel Castle and National Museum, Novotel Krakow Centrum provides a marina, a terrace and a playground. Indulge in a body treatment, a massage and a body scrub at in Balance, the on-site spa. The on-site international cuisine restaurant, Novo Square, offers breakfast, lunch, dinner and children's meals. Enjoy the gym, as well as activities such as kayaking. In addition to an arcade/games room and a library, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.164.069
Rp2.337.194 total
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

A hotel room with a bed, a desk with a chair, a wardrobe, a mirror, and a nightstand with a lamp.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a TV mounted on the wall.

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Executive Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

A hotel room with a bed, a desk, a chair, a view of the city, and a large window.

Suite, 1 Double Bed with Sofa bed, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

A hotel room with a bed, a TV, a desk with a lamp, and a view of a cityscape.

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located on the riverwalk, Novotel Krakow Centrum is in Zwierzyniec, a neighbourhood in Kraków. National Museum and ICE Krakow Congress Centre are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków. Visit our Kraków travel guide
Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • A modern building with a reflective glass facade and a unique curved design.
    ICE Krakow Congress Centre
    12 min walk - 1.1 km
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    13 min walk - 1.1 km
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    14 min walk - 1.2 km
  • A historic square with a prominent clock tower and a large building with arches and domes.
    Cloth Hall
    16 min walk - 1.3 km
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    17 min walk - 1.5 km

Getting around

  • Turowicza Station
    5 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    5 min drive
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Restaurants

  • Karczma Smil'y
    2 min walk
  • Opus Lounge Bar
    4 min walk
  • KaffeBageri Stockholm
    2 min walk
  • Aquarius
    3 min walk
  • Winkiel
    3 min walk

About this property

Novotel Krakow Centrum

  • Upscale family-friendly hotel near Wawel Castle
  • Located close to National Museum and ICE Krakow Congress Centre, Novotel Krakow Centrum provides a marina, a terrace and a playground. Treat yourself to a body treatment, a massage or a body scrub at in Balance, the on-site spa. The on-site international cuisine restaurant, Novo Square, offers breakfast, lunch, dinner and children's meals. Enjoy the gym, as well as activities such as kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Multilingual staff, concierge services and meeting rooms
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 198 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, free extra beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 100 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,572 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1992
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 15 2026 to December 15 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: PLN 100 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Novotel Krakow Centrum have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from November 15 2026 until December 15 2026 (dates subject to change).

How much does it cost to stay at Novotel Krakow Centrum?

As of 21 Sep 2026, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on 18 Oct 2026 start from Rp2.164.069, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Krakow Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Krakow Centrum?

Self-parking is available for PLN 100 per day.

What time is check-in at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Novotel Krakow Centrum?

Checkout is at noon.

Does Novotel Krakow Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 140 per vehicle applies.

Where is Novotel Krakow Centrum located?

This family-friendly Kraków hotel is located on the riverwalk, within a 15-minute walk of National Museum, Wawel Castle and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Krakow Centrum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay - the room was clean, location perfect and breakfast/kid space was a bonus. Also, excellent bar and waitress. Staff was beyond kind and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast. Loved the swimming pool with jacuzzi. A small little place for the kids to play.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good and helpful 👍
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for exploring Krakow Hotel facilities excellent - swimming pool very family friendly. Room was spacious and comfortable. Would definitely stay here again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and lot of choice for breakfast. Kids enjoyed the pool and the staff was excellent. Absolutely recommended.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Yes breakfast was good had good choices.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very clean. Staff really helpful and the breakfast was great!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Friendly staff and good food!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all the hotels we stayed at during our trip to Poland this year, Novotel Kraków Centrum was hands down the best. We had a wonderful experience and will definitely be back! The location is excellent, about a 10 minute walk to Wawel Castle, and the underground parking is very convenient. I always pay close attention to cleanliness, and our room was spotless. What impressed me even more was that, knowing I was traveling with two children, their sleeping arrangements were already prepared on pull out sofa with fresh, clean bedding when we arrived. It’s a small detail, but it showed me that the staff took the time to make sure our family was properly accommodated. We had both dinner and breakfast at the hotel. Dinner was 10/10! We ordered steak, chicken, and salad, and everything was fresh and delicious. Breakfast had a great variety of fresh options as well. The pool, jacuzzi, and sauna area was another wonderful bonus after a day of sightseeing. The staff were friendly and helpful throughout our stay. On our last day, the front desk even allowed us to leave our car in the garage at no additional charge while we spent a few more hours exploring Kraków. We really appreciated that kindness. Great location, spotless rooms, delicious food, wonderful amenities, and excellent service. I highly recommend Novotel Kraków Centrum, especially for families. We will definitely stay here again!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The location was central walking distance to all the main attractions.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, amazing breakfast
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and everyone was helpful and kind.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great staff, location, pool gym facilities
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great location easy to walk to the centre
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in convenient location to Wawel Castle and old town. Spacious garage and good breakfast. Rooms are a bit spartan, but are clean and comfortable. Staff is very helpful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and great location
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Stayed 4 nights in Jun 2025