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Reviews of OYO 89584 Hotel Sahara Kuala Kubu Bharu

2 out of 5
OYO 89584 Hotel Sahara Kuala Kubu Bharu
PT 280, Jalan Mat Kilau, Kuala Kubu Bharu, Selangor

Reviews

3.8
Rating 10 - Excellent. 0 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 7 out of 30 reviews" "
Rating 2 - Terrible. 14 out of 30 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

4.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

8/10 Good

KHAIRUL IZWAN BIN

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2020
Response from OYO on 13 Mar 2020
We appreciate your feedback, Khairul! Hope to welcome you soon :) Regards, Sophia

4/10 Poor

Intan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended
Stayed 1 night in Feb 2020
Response from Zara on 5 Feb 2020
Hi, Intan! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Zara on 6 Dec 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

8/10 Good

Mrs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done..
Stayed 1 night in Nov 2019
Response from Zara on 1 Dec 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Zara

6/10 Okay

Verified traveller

Travelled with family, Business traveller
I didn't get the twin bed as per purchased and my name didn't appear in their system. But luckily the front desk offered us queen bed.
Stayed 1 night in Oct 2019
Response from Zara on 1 Dec 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
No remote control for tv & air cond..? Have to ask for kettle, yet it's not clean to use. Poor tv reception. Plug point also is not user friendly. Overall, better find another hotel with this kind of room charge.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty, old, tv cannot watch
Stayed 1 night in Sep 2019

2/10 Terrible

Apamau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perbaiki lagi
Stayed 1 night in Jul 2019

2/10 Terrible

Chin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad, don't stay.
very very.....bad.
Stayed 1 night in Jul 2019
Response from Staff on 14 Aug 2019
Sorry for the inconveniences sir..we already upgrade Sahara Kkb as much as people likes..we happy to give you 15% discount for ur next stay.

6/10 Okay

Maha, Penang

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I hope they could change the bedsheets for every check in. Lots of improvements to be done in terms of cleanliness.
Stayed 2 nights in Jul 2019
Response from Staff on 14 Aug 2019
Sorry for the inconveniences sir/Ms ..here we nowadays we providing a good and clean room for our guests...pls grab ur 15% discount for ur next stay 😃

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing..no towel no soap
Stayed 1 night in Jun 2019
Response from Staff on 14 Aug 2019
Sorry for the troubles sir/mdm ...now we providing towel, floor matt and shampoo for customer ..your next stay in hotel Sahara Kuala Kubu bharu will be best..thank you

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, just like a brothel
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not so good. Harga tak setanding dengan keadaan bilik (tiada tower) dan at least ada sabun mandi pun ok...
Stayed 1 night in Jun 2019
Response from Staff on 14 Aug 2019
Sorry for the troubles..now we providing alot facilities and amenities to our guests..towel,floor matt ,shampoo ,tv channel,ac with comfortable bed.your next stay in hotel Sahara will be the best ever .

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Ms Thiparaman on 20 Apr 2019
Dear Guest. Thank you for your comments. I hope your next stay and just around the corner. Call us if there is anything we can help you with and we will make sure that the mistake we have done before not be repeated for your next stay.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Nov 2018

2/10 Terrible

MOHD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my worst experience staying in a hotel
The room was not clean. With cockroach. I need to fill in the toilet tank myself to pump it as the pump was not functioning. There were ants, plenty of them in the room. When i first arrived at the hotel, the staff didn’t even have the record f my planned stay although i had paid the full amount. On the the third day, he knocked on my door and insisted that i only booked for a night. It was only after i showed him again my confirmation email (which i did upon checking in on the first day) that he apologize and admit his mistake. One of my worst experience so far. I think most guest tend to stay here as there is not much hotels available in the town. The rate should be considered too high for the condition of the room, facilities and services
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this place very very very poor at all and I not recommend to others.the room like horror.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water heater not working, bad services, staffs unfriendly
Stayed 1 night in Apr 2018

4/10 Poor

mohd zukri yaacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Michael, Selangor

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Budget Hotel I've Even Seen
Due to event, I booked this hotel near to my event place just to stay for one night. I booked a single room and when I checked, they gave me a room at level 2 that is so bad with cigarette smell. Since I am not a smoker I asked the reception to change room for me. He told me the single all fully booked and if you want to change to twin room you have to pay extra. Furthermore, when I ask him about the wi-fi, he said no wifi at level 2 as the wifi signal can only reach level 1. So with no choice I have to pay extra for a room at level1. The twin room was also bad. First of all they didn't change the bed sheet. I am very certain as I still can see the bed sheet stained with blood spots. The pillow case also look yellowish. The air cond and TV in the room all without remote control. Last but not the least the water heater in the shower room also leaking when you take shower. In overall, this is the worst budget hotel I've ever seen in my life. Certainly will not come back even they offer free to stay.
Stayed 1 night in Mar 2018

2/10 Terrible

Abd Halim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2017

8/10 Good

Wei

Liked: Staff & service
Generally OK
It is generally fine, although the bed-sheet was dirty, and the air-condition was blowing hot and cold throughout the night. The receptionist was very friendly and helpful.
Stayed 1 night in Aug 2017

2/10 Terrible

brian gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Co Job
Absolute lousy...enttry stair no light...first room offerd dirty amnd bed stank of unwashed bodies...alternative room marning better...not so clean bed...fresh towels taken from rfeception just as well as towels in room used and one with a skid mark. Martess should have been retired long ago as well past its usable date. Bathroom plumbing failed with broken tap on shower. Floor not cleaned. Feature of your advert..TV working but no reception. Best feature of the stay was departing

6/10 Okay

Mohamad Sable

Liked: Cleanliness, staff & service, room comfort
No light at stair, so dark.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lost my way, the direction ,address given to the hotel was not recognized by Google map, it directed us to the commercial shops until I had to ask the locals for the location. When I checked it the staircase leading to the registration counter was badly lighted. The room was in bad condition, air con is not working well (not cold) , TV can't switch on, no soap in the bath room, sink has hole at the bottom...pillow and bed are really old!

4/10 Poor

Azrulhisyam

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor condition and not well-kept
Location is perfect, just in the heart of the town. Room condition was poor: 1) The wooden room door seems to be just broken into (with loose door knob), 2) Water heater is not working, 3) The bathroom floor was wet when I checked in, 4) Floor mat was already on the floor and stained, 5) pillow and bed sheet seem like re-used from previous occupants (not changed with new ones), 6) Still no remote control for air conditioned (you either have to turn it on or off), 7) tv remote control is there but without batteries, 8) no clothes hanger provided in the cupboard.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced for poor condition rooms
The room isn't comfortable to stay, pillow case were stained, tv and airconditioner have no remote control, tv reception was poor, leak pipe underneath sink in the bathroom, got mosquitoes inside room.

4/10 Poor

Nashahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidak memuaskan..
Stayed 1 night in Apr 2019