"I recently stayed at this hotel and had a mixed experience. The location was a bit farther out than I expected, and getting to most places required a longer walk or ride.
During my stay, the service was inconsistent. I did notice that the female staff members seemed more polite and helpful, which I appreciated. However, overall I didn’t always feel well assisted.
For example, no one explained how to use the key card in the elevator to access the floors, and I ended up helping several other guests figure it out. There was also no explanation that you need to insert the key card in the room to activate the electricity. While I’m familiar with this from living abroad, it may be confusing for travelers who are not used to it.
The room itself had an older feel and I did notice ants during my stay, which was disappointing.
As a solo traveler, feeling welcomed and informed is important, and that wasn’t always the case for me here. The hotel has potential, but improving communication, cleanliness, and consistency in customer service would make a big difference.
Overall, it was an okay stay, but there’s definitely room for improvement."
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