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Reviews of Indie Hotel Kuala Lumpur

4 out of 5
Indie Hotel Kuala Lumpur
No.9, Jalan Ceylon, Bukit Ceylon, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 69 reviews" "
Rating 8 - Good. 18 out of 69 reviews" "
Rating 6 - Okay. 1 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Aesthetic
Stayed 1 night in Apr 2024

8/10 Good

Maswan

Liked: Cleanliness, property conditions & facilities
While the hotel is a bit inconvenient to travel by foot, it is located near KLCC and all the malls that visitors should make a trip to. The hotel was clean and spacious, it feels very much like a dorm / apartment because the corridors are “outdoors”. But overall, perfect for a short trip :)
Stayed 3 nights in Mar 2024

2/10 Terrible

Ahson

Disliked: Staff & service, property conditions & facilities
I only stayed on day. On the first morning after check in, a camera flash and shutter sound occurred in the room around 5 am. When I reported it to the staff they came into my room and just stood there. When I asked them to call the police, they refused… so I left. Beware of room 202, I can’t speak for the other rooms.
Stayed 6 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

vinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well maintained property. Very close to Bukit Bintang dining area. Public transport is not convenient
Stayed 3 nights in Feb 2024

10/10 Excellent

Jesse

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best value for money room I’ve had in a long time. Highly recommended. Comfortable beds, friendly reception, good location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel for the price. It’s near downtown and site seeing areas Lots of bars and restaurants with a quick easy walk
Stayed 3 nights in Feb 2024

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is not what was expected, definitely not 4-star standard. Rooms smelt damp and mouldy, our clothing soon started to smell the same. Location close to Bukit Bintang and Aloe Food Market which was convenient but closer to the hotel was a lot of pubs and clubs and generally didn't feel safe to walk through, at night. General area was very dirty and had mice everywhere, but still surprised to find a mouse in the hotel room. Staff were very accommodating and understanding regardless, they moved us to another room and helped take our things out. I have to say that the room cleanliness needs improvement as there was a lot of dust in corners and dead flies. I'm sorry but I did not enjoy my stay and would not have paid the price I paid for a room like that.
Stayed 3 nights in Jan 2024

10/10 Excellent

liv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Indie hotel. Was a short walk to some restaurants for breakfast which was gorgeous. Room was clean. Couldn’t fault it
Stayed 2 nights in Jan 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Choo Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Himanshu

Disliked: Amenities, property conditions & facilities
Very disappointing stay, hotel is understaffed. Checkin process was poor, for room cleaning need to chase staff all the time, very unsafe environment anybody can walk in hotel, no proper security. Only positive point is the location close to city centre.
Stayed 3 nights in Dec 2023

8/10 Good

Raveendran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for something budget
Amongst the many great things, the rainfall shower is the best thing that ever happened to me in this hotel. Is the water in KL free? I am not sure if they forgot to tune the shower head to minimize the sprinkle, but I love that I was like poured a bucket of water every time I bathe. Feels like I'm bathing on waterfalls. 😆 I love it. I like that its hallway is outdoor. You hear crickets at night and in the morning, the vision of greens is refreshing to the eyes. The room numbers are marked on the entrance floor. Unique. The staff were kind and accommodating too. They don't have amenities like pool, gym, or resto but they provide basic toiletries and stuffs in the room. The room is neat and small but enough for me or two. Not cramped at all.
Stayed 3 nights in Dec 2023

10/10 Excellent

Latifah Bte

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious & modern. Location within walking distance from by bukit bintang shopping district.
Stayed 3 nights in Dec 2023

8/10 Good

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
The room was well designed with a huge bed that felt very luxurious. I stayed only one night and arrived late so just wanted to sleep. The personnel is a bit hit or miss, I had very contrasting experiences. I did not appreciate being telephoned at 11:30am to be told that check out was midday. They need to look at ventilation, upon entering the room there was a distinct smell of damp/humidity. This is a shame because it takes away from the room being beautiful otherwise.
Stayed 1 night in Nov 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice hotel and I honestly couldn’t beat the value per cost.
Stayed 3 nights in Sep 2023

8/10 Good

Red

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is nicely designed, clean and is within walking distance to Changkat. However the area is quite noisy and the rooms are not sound proofed. The bed is also not so comfy. Woke up not feeling well rested. The parking space is terribly small and is inconvenient (you have to pay a fee for what basically is a sidewalk parking lol). The staff at the reception are also not very friendly
Stayed 2 nights in Sep 2023

4/10 Poor

Julia

Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the top of the hill of Bukit Bintang, where all the night life bars and restaurants are located. Room was very spacious, clean, and quiet. In the mornings, I awoke to the sounds of bird song, which gave the feeling of waking up in a rainforest.
Stayed 7 nights in Mar 2023

8/10 Good

Loke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good my holiday experience
Stayed 1 night in Mar 2023

10/10 Excellent

Sandra, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable soft bed and pillows were amazing! Had a great sleep, more hotels should do this!
Stayed 1 night in Feb 2023

8/10 Good

Eldora

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very accessible and but the tv channels got issue
Stayed 2 nights in Dec 2022

8/10 Good

Yolanda

Stayed 1 night in Nov 2022

8/10 Good

WONG

Stayed 1 night in Nov 2022

10/10 Excellent

CHA IN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, cozy and nice

10/10 Excellent

kannan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gd location n clean rooms
Stayed 1 night in Jun 2022
Response from Indie on 22 Jul 2022
Dear Mr Kanan , Thank You for your Review and choosing our hotel . We are glad and happy that you enjoyed your stay . We are looking forward to welcome you back again. Indie Hotel Team

10/10 Excellent

Shu-Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Indie on 22 Jul 2022
Dear Ms Shu-Wei , Thank You for your Review and choosing our hotel . We are glad and happy that you enjoyed your stay . We are looking forward to welcome you back again. Indie Hotel Team

10/10 Excellent

Shu-Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, nice location
Stayed 2 nights in Jun 2022
Response from Indie on 22 Jul 2022
Dear Ms Shu-Wei, Thank You for your Review and choosing our hotel . We are glad and happy that you enjoyed your stay . We are looking forward to welcome you back again. Indie Hotel Team

4/10 Poor

Miguel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged. Shower floor filled up with water really quickly Hard to enjoy a shower with this kind of issue. Found bunch of Human hair on desk
Stayed 1 night in Nov 2021
Response from Indie Hotel Team on 11 Mar 2022
Dear Mr Miguel , Thank You for your Review and choosing our hotel . We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from VJ on 11 Apr 2020
Dear Guest, Thank you for staying and glad that the accommodation was to your liking. We hope to have you back soon. Best wishes, Indie Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from VJ on 11 Apr 2020
Dear Guest, Thank you for staying and glad that the accommodation was to your liking. We hope to have you back soon. Best wishes, Indie Team

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from VJ on 11 Apr 2020
Dear Guest, Thank you for staying and glad that the accommodation was to your liking. We hope to have you back soon. Best wishes, Indie Team

10/10 Excellent

Dahan, Massawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, mere walking distance to a big variety of restaurants in Arab street
Stayed 1 night in Jan 2020
Response from VJ on 11 Apr 2020
Dear Dahan, We are glad you were pleased with the accommodation and our convenient location was well suited for moving about the city. We hope to have you back soon. Best wishes, Indie Team

10/10 Excellent

HALIZANDRA PUTRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, private and clean.
I wouldn’t say this is a hotel. They don’t have the amenities you get at one. There are just rooms and a restaurant in the building. As such, for the price we paid, i thought it was abit expensive. However, the location is perfect. Away from crowd, yet just 10mins drive to any popular malls etc. You will find convenient stores, pubs and eateries a stone throw away. The room I got is big enough, clean and well stocked. Only thing missing were snacks and drinks from the mini bar. Abit weird i thought. 1 last thing for the management to note. We had a great experience with the staff there except for one young indian lady. Made no eye contact when she talk and does not smile at all, felt as though we were not welcomed. Perhaps training them abit more on customer service would help. It is a pity otherwise, because everything else was great. Thank you for the accommodation!
Stayed 2 nights in Mar 2020
Response from VJ on 11 Apr 2020
Dear Halizandra Putra, We are glad that you were pleased with the accommodation. We also value your feedback with regards to a specific personnel who requires further training due to some shortfalls and is being addressed. Thank you again for visiting us. Sincerely, Indie Team

10/10 Excellent

Alqubati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra clean hotel, Very helpful staff I usually prefer 5 star hotels, but in time of health-concerns. This very clean hotel is my top choice in Kuala Lumpur
Stayed 1 night in Jan 2020
Response from VJ on 19 Mar 2020
Dear Alqubati, We are humbled by your opinion towards our modest establishment and we look forward to being your accommodation host in your next trip. Thank you! Indie Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to most of the tourist spots in Kuala Lumpur
Stayed 4 nights in Feb 2020
Response from VJ on 11 Mar 2020
Dear Guest, Thank you for staying with us and and glad you had a good stay. We look forward to you returning in the near future. Sincerely, Indie

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfy
Stayed 1 night in Feb 2020
Response from Nelson on 24 Feb 2020
Dear Valued Guest, Thank you for your great ratings and feedback, hope to see you soon ! From Indie Hotel Team

10/10 Excellent

HY, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is comfortable and the pillows are great. Front desk is very helpful very pleasant stay indeed.
Stayed 1 night in Feb 2020
Response from Nelson on 21 Feb 2020
Dear Mr HY, Thank you for your great ratings and feeback, hope to see you soon ! From Indie Hotel Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, comfortable.
Stayed 1 night in Feb 2020
Response from Nelson on 16 Feb 2020
Dear Valued Guest, Thank you for your ratings and hope to see you soon ! From Indie Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern hotel close to local bars and restaurants
Stayed 2 nights in Feb 2020
Response from Nelson on 13 Feb 2020
Dear Valued Guest, Thank you for your great ratings From Indie Hotel Kuala Lumpur Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were brilliant, always there to answer questions and give advice, The hotel will be 100% once all the amenities are in place, it had only been opened about 1 month when I was there
Stayed 4 nights in Feb 2020
Response from Nelson on 8 Feb 2020
Dear Valued Guest, Thank you for your highest ratings and feedback, glad that we able to assist you. Hope to see you soon ! From Indie Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Nelson on 6 Feb 2020
Deafr Valued Guest, Thank you for your highest ratings, see you again ! From Indie Hotel Team

10/10 Excellent

A'man, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very nice location, great staff and unique design
Stayed 1 night in Jan 2020
Response from Nelson on 1 Feb 2020
Dear Mr A'man, Much appreciate for your great ratings and comments and thank you for staying with us. From Indie Hotel Team

10/10 Excellent

Hendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel... cozy room with modern furniture. The greatest of all are the pillows and king size bed. 4 long pillows are like heavenly for me and I slept with comfy until morning...
Stayed 1 night in Jan 2020
Response from Nelson on 27 Jan 2020
Dear Hendy, Thank you very much for the great ratings, we are happy that our bed and pillows is to your liking, hope to see you again soon ! From Indie Hotel Team

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good design and comfy hotel at the heart of KL! Great location!
Stayed 1 night in Jan 2020
Response from Nelson on 22 Jan 2020
Dear Lim, Thank you for your great rating and we hope to see you soon ! From Indie Hotel Kuala Lumpur Team

10/10 Excellent

Nur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cozy and nicely decorated.
Stayed 1 night in Jan 2020
Response from Nelson on 11 Jan 2020
Dear Ms Nur, Thank you for your high rating and good comments and we hope to see you at Indie Hotel Kuala Lumpur again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

KEN

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024