Outdoor pool
Check availability

Reviews of One Amerin Mall & Suites

3 out of 5
One Amerin Mall & Suites
Lot 1-16, Persiaran Impian Indah, Taman Impian Indah, Seri Kembangan, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There is no reception, I had to go to the security desk of the mall for check-in. There was no power adapter that I could use, I had to buy one. The room was okay, but bed and pillows seemed dirty. The swimming pool was closed for maintenance for the afternoon we wanted to use it.
Stayed 2 nights in Jan 2024

6/10 Okay

RACHEL

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
bedding in both the master and twin bedroom had stains on it. mold on dish rack and mold on cleaning rag. spoons provided had residue that i couldn’t remove with dish soap. i was iffy about using their bath towels because it didn’t looked clean and it was partially damp which i couldn’t understand why. overall, it was dirty.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jennifer, bradford

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This place is awful. Every bed has stains on the sheets. Some have blood, others dirt. Our son's bed has sand in it. The bathrooms are dirty - there is mold growing in the showers, and the toilets haven’t been cleaned. The glass shower doors are filthy. The rags for the kitchen: were hard and crusted on the kitchen counter where they were left to dry. The kitchen sponge is at least 8 months old. It’s disgusting. Bowls and silverware were left dirty in the draining rack. The ironing board has a gigantic burn mark on it. The ironing board and the hair dryer were set up right next to the kitchen table. The kitchen table wasn’t wiped down. The pots for the kitchen cooktop look worse than something you’d buy at Goodwill - black, crusted with grime and food, scratched - just awful. There are spiderwebs on the tankless water heater in the shower that does not provide hot water at all. No joke. It’s a cold shower. The couch is filthy and broken. It has so much dirt on it that it is two different colors. The seats are broken and the armrest is broken. The cushions are flat. The throw pillows are filthy. The walls are damaged. The lamp in the living room is lopsided and held together by bright yellow tape. This place is a dump. There is also a night market until midnight right below your window - you hear everything from it. Lastly, there is basically no staff available at all.
Stayed 2 nights in Nov 2023

8/10 Good

Abdul Kader Mohd Ariff

Liked: Cleanliness
We found that your sofa was quite old n need to be replaced immediately. Internet access not really good. Others - OK
Response from Sally on 7 Dec 2022
Actually we are under process to change the old sofa too ...We was having internet issue over the weekend, and was waiting for the technician to solve the issue too ...Sorry on the bad experiance to you during your stay ...

10/10 Excellent

KAR HEONG

Stayed 1 night in Feb 2022
Response from Sally on 14 Feb 2022
Thanks for taking time to review our property. Wish to see you again in future. Welcome again:)

10/10 Excellent

Rafeequ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a v rly ideal place to stay. You get all the items down here. Apartment provide cooking vessels and dining plates and cutlery’s But The furnitur like dining table. Coffee tables are very poor and weak. You may have to donate your deposit unless you care. The cushion in living room is dirty. Inter net connectivity is very poor.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located above the shopping mall..
Stayed 6 nights in Nov 2018
Response from Daren on 28 Nov 2018
Thanks for taking time to review our property. Wish to see you again in future. Welcome again:)

8/10 Good

KHOR

Stayed 1 night in May 2023
Response from Sally on 22 May 2023
Thank you very much