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Palace of the Golden Horses

4.5 star property
Golfers can enjoy an 18-hole course while families splash at the waterslide pool, all while multiple dining options await at this serene retreat

Choose dates to view prices

Palace of the Golden Horses offers luxury near Bukit Jalil National Stadium with an 18-hole golf course. Cool off at the outdoor pool with waterslide or dine at three on-site restaurants. Enjoy free in-room WiFi and a coffee shop for added convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: MYR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Palace of the Golden Horses have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palace of the Golden Horses pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace of the Golden Horses?

Self-parking is free at this property.

What time is check-in at Palace of the Golden Horses?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace of the Golden Horses?

Checkout is at noon.

Where is Palace of the Golden Horses located?

Located in Bukit Jalil, this luxury hotel is 2.1 mi (3.4 km) from Malaysia International Exhibition and Convention Center and 2.4 mi (3.9 km) from Bukit Jalil National Stadium. The Mines Shopping Centre and Theme Park and Mines Wonderland are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 408 reviews
Rating 8 - Good. 156 out of 408 reviews
Rating 6 - Okay. 91 out of 408 reviews
Rating 4 - Poor. 49 out of 408 reviews
Rating 2 - Terrible. 27 out of 408 reviews

Reviews

Verified

6/10 Okay

HYOJIN

Disliked: Property conditions & facilities
체크인데스크의친절함이 고마웠습니다.그런데 전체적으론 좀 그렇습니다
Stayed 1 night in Jan 2020
Verified

6/10 Okay

teresita

I love the SPA, massage was great
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Lyana

Liked: Cleanliness, staff & service, property conditions & facilities
All Golden this hotel
Stayed 1 night in Jan 2020
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, room comfort

Kuala Lumpur

Could be a good facility but needs big overall. Would have been amazing one upon a time. City is a little bit away. Probably 20-30mins in cab. Area ok.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was sold to us as a 'luxury 5 star resort'. What we found was a very old, barely 2 star motel. Property was old, poorly maintained and the outdoor pool that was advertised was non existant. Food quality at breakfast was poor, and the staff are happy to come into your room despite a do not disturb sign. No safety box nor fridge in the room. Leaking faucet with wet floors in the bath, unusable tub. Total joke!
Stayed 4 nights in Dec 2019
Verified

8/10 Good

SOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to rest and relax

the stay was comfortable as the rooms are decent sized and suitably furnished. the facilities provided by the resort are more than adequate.The washroom amenities are very good.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Poor maintenance of the hotel, old and dirty, smelly etc
Stayed 1 night in Dec 2019
Verified

8/10 Good

Karen

Liked: Staff & service
the property is in a beautiful setting and a great structure.
Stayed 6 nights in Nov 2019
Verified

6/10 Okay

Marc

Liked: Staff & service
Service is good , room maintanence need to improve
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

venus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sleeping with ants every night and if you like darkroom, welcome
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
So nice ppace
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Kyna

Liked: Cleanliness, staff & service
Not really a value for money kinda place for me.
Stayed 1 night in Jun 2019
Verified

8/10 Good

karen

Liked: Cleanliness, staff & service, room comfort
Staff/service and food were excellent. Very spacious rooms. However refurbishment meant lots of noise above my room until midnight! However, when I contacted Reception the next day they immediately moved me to a very quiet room and thereafter stay was excellent.
Stayed 5 nights in May 2019
Verified

8/10 Good

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Away from Hussle n bussle...quiet and serene.Big rooms ..food was good Coffee could be better 30 mins away from prime shopping n klcc
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Unique there is design and decorations but rooms need more checking of bathroom 👌my shower head was broken, holder out...
Stayed 1 night in May 2019
Verified

8/10 Good

Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is abit old and require renovation.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the surrounding of hotel was nice
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

There are many mosquitoes and flies in the restaurants.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all is foreigner,,, so they are not friendly...
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden, the view an interior inside hotel and room and everything
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property with serene surroundings. the room did not have a fridge which is unusual but i am sure if i asked it would have been available.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property has lots of space and lovely greenery surrounding it
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فخامة

جميلة
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Aishah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What I like: 1) beautiful hotel 2) quiet location 3) pretty close to town 4) quite clean 5) comfortable What I hate: 1) check in took too long 2) staff doesn’t seems to know what they’re doing 3) messy organization 4) booked a car to take me to the airport, staff gave me a car plate number. On the day that they were supposed to take me to the airport, they changed the driver and car without informing me. Asked the staff about it and it seems no one knows about it and concierge is not even around to do something about it! Rude and irresponsible! 5) transportation is too expensive if organized by the hotel. Better off taking Grab. If you are looking for a nice place to stay without needing people to serve and attend to your needs, this hotel is perfect. The hotel might be nice but their customer service leaves much to be desired. Throughout my stay, I didnt bother depending on them for transport and service because they are slow, inefficient and disorganized. You’re better off taking Grab as a means of transportation and just do whatever you can yourself, then you’ll have a pleasant stay. Staff cannot be depended on for good service.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2019