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Reviews of Raintree Resort suites at Bandar Sunway

Raintree Resort suites at Bandar Sunway
Level 12, Resort Suites, Pryamid Tower, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor

Reviews

6.8
Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, room comfort
Concierge and cleaning services were excellent. Cafe food of high quality. Supermarket very useful.
Stayed 7 nights in Mar 2023

10/10 Excellent

Poh Heng

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean,it's recommended,near sunway shopping mall
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not have a front desk counter for check-ins. Room was comfortable and spacious.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
The room smelled bad . Like moths balls or so. The interior, and Bed is real old and run down. Toilet was leaking water, which was all over the bathroom. The drains are clocked, and water didn't go down well. There was mold around the bathtub. Wifi was there, but did not work. It's a show run by a couple of guys. No reception. They stand in the cellar and welcome you there... Really not what one would expect when booking a room.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and nice. Aircon could be serviced better and bed was abit squeaky, but overall still very comfortable and nice.
Stayed 4 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and not well maintained
The whole block of rooms called Resort Suites are owned by a few resort organisations. Reception was just a desk under a staircase and the person in charge od Raintree wasnt even there and need to call him. Seems like timeshare apartments. The room was very old, mouldy smell and the cupboard doors are loose. It is a suite no doubt, spacious, with kitchen but dont really want to use the stuff provided. Looks like it hasnt been used for ages. Dont recommend. Definitely wont go back. Only saving grace is the huge mall next door.
Stayed 1 night in Dec 2017

10/10 Excellent

Devarani

Stayed 1 night in Jan 2024

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Nja tar nog ett annat hotell nästa gång
Väldigt komplicerat att checka in och ut långt ifrån klart hur detta funka Plus att man skulle betala turist skatt och diponi
Stayed 2 nights in Oct 2018
Response from khairul on 15 Nov 2018
thanks