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Reviews of Sovotel Boutique Hotel at Uptown 36

2.5 out of 5
Sovotel Boutique Hotel at Uptown 36
No 36, Jalan SS 21/35, Damansara Uptown, Petaling Jaya

Reviews

6.0
Rating 10 - Excellent. 3 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 6 out of 31 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

KOK WEE

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay . When arrive , hotel does not have our booking record . After call to Hotel . Com , then this booking no record issue settled but Sovotel move us to another branch /outlet . Room dirty and toilet lighting not enough brightness. Overall very bad
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No soap no shampoo , i want ask extra pillow n towel cannot give me. Bad services
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n pleasant
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is exactly what a salesman looking for. However, the staff is not local citizen, kinda frustrated when talking to them.
Stayed 1 night in Apr 2018

6/10 Okay

MAN

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small room
Small cramped room and bathroom even though it's a superior room. There is no window for the room I was given. Can hear the activities in the next room clearly. Came with foot massager that I didn't even used as it looked so worn and uninviting. This hotel is without lift. Room not worth the price. Only point is the friendly reception.
Stayed 2 nights in Jan 2018

10/10 Excellent

Lovene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and location
Parking is abit tough due to its perfect location. The surroundings is great with good food.
Stayed 1 night in Jan 2018

4/10 Poor

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The items in hotel was not complete. We have to go out and ask from receptionist for it.
Stayed 1 night in Nov 2017

6/10 Okay

Moi Leng

Stayed 1 night in Nov 2017

8/10 Good

Wee Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good budget hotel
Checking in was fast and swift and reception staff is helpful. The room is very clean and tidy and air-con is superb. Wifi is very good. Location is good and food is plentiful till late in the night. Texas chicken just round the corner and other food stalls is open for 24 hours. Overall, it is a good stay at Sovotel and will return for sure.
Stayed 3 nights in Jun 2017

2/10 Terrible

Lai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service
SGean at Sovetal
The whole Hotel is claustrophobic. The walls are so narrow. There was now elevators. No windows in the room. Small room.

8/10 Good

Mas, Male'

Liked: Cleanliness, staff & service, room comfort
Very convenient area
Hotel staff were very pleasant and accommodating. Room and the shower were very clean. Considering it is a budget hotel, you would definitely get money's worth. we were allocated a room on the ground floor. Yes it was a bit noisy, as we could hear people moving about in the hallway, but we were not particularly looking for complete silence so that was okay. Lots of restaurants and cafe's in the area, which is a major plus point. Tropicana City Mall is just 5 rm away on a Grab Cab, and so is One Utama.

6/10 Okay

Verified traveller

Liked: Cleanliness
Noisy and Check in late
So noisy... Cannot rest at all. Check in only at 3pm, reason by the reception is the previous customer late check out. For me this is unacceptable.

8/10 Good

good, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
This service Hotel Very nice and friendly staff, comfortable

6/10 Okay

Verified traveller

Convenient little place for a quick stay in KL. Though we got a room without windows, which was a bit disorienting. Overall for the price, I can't really complain.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Comfortable accommodation at UpTown 36
The family room that i booked is quite small but accommodation provides is comfortable, however the foot massager is tear..

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SIEW LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Sovotel Boutique Hotel were quite enjoyable and the room condition is up to our expectations....

6/10 Okay

Jenny

Convenient and cheap hotel
It gets the job done.

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad stay

8/10 Good

Teck Seng

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable,clean and convenient

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

mohamad faizal azri, Johor bahru

Liked: Cleanliness, room comfort
Nice place to stay at
Overall is good and money saving for stay

10/10 Excellent

Mimi, Langkawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's worth the money, friendly staff
It was definitely worth a stay. I have another exam paper in June so it's definitely Sovotel. Thanks to Mr Robert for accomodating to my requests. Great!

2/10 Terrible

Mei Theen, JB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Recomment for All
It's so dissapointed to stay in this hotel. 1st time ever i stay in hotel have no water supply. Besides, room was full with sands. I need to wear slipper inside my room to so i won't feel digusting. Overall is bad experience for me.

6/10 Okay

kheng leong, Penang

Liked: Staff & service, room comfort
Great.

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Chieh wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次絕對不會再來，也不建議朋友選擇！
首先辦入住時，要求押金要給付100元馬幣，且強調沒有押金單，直到要投訴時才不甘願的給押金單！ 再來進到房間時，網路上顯示有窗戶有按摩腳的儀器，卻被換到無窗戶無按摩儀器，還說要與網路上照片一樣必須每晚加收50到100馬幣（廣告與事實強烈不符，欺騙消費者） 最後多次把旅客鎖在大廳外面，讓許多客人在門口罰站無法進入，平均每次約半個小時！（白天或晚上都有，住6個晚上被鎖在外面5次）
Stayed 6 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
그냥 잠만 자세요
그냥 잠만 자세요, 암것도 요구도 기대도 마시고 only sleep, no water, no service. . . 그래도 그렇지 .. ㅈ ㅈ ㅈ