23, Jalan Kuchai Maju 2, Off Jalan Kuchai Lama, Kuala Lumpur, Kuala Lumpur
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Run, don't look back, that's what i said as i didn't care about not getting a refund. The rooms look nothing like the pictures on hotels.com. i arrived and couldn't believe what i had booked. I made a huge mistake. I booked another hotel asap and ran.
the staff fall asleep when i was there to check in around 10:20pm, and he sleep like death person, can't awake even i shout him/knock the mirror for 15mins and call the phone there. there is no door beside, stranger can just enter from the staircase, smoky smell and very small room, can't really have a good sleep due to the door doesn't have safety bolt
The bathroom is suck,my room is full of water when im taking shower,the water doesn't go through sewer and make my room fill with water,when i call for service,they ask me to clean myself
Hotel .com says the room that U booked is city view, but actually I got is no window at all. The hotel and Hotel.com is miss communication somewhere i guess
The wash basin was leaking badly, all the soap got on our feet. Stupid place to put mirror on the ceiling and on the headboard. Aircon only on our feet. Towels very old and dirty and smelly.
The best area in kuala lumpur i found for now with many good restaurant, a modern hotel, my first room was dirty with bugs, but they change me for 3rd floor, other than that nice experience
I booked via Hotel.com because its stated the room viewing the city, but when I checked I was told there is no room such as stated via Hotel.com. I was frustrated and everyone who is reading this comment, please dont believe as stated via website. I dont know who's cheating whom, but I dont get what booked accordingly...any suggestion to report a complaint to Consumer tribunal?
It was a horrifying experience. Hotel looks rundown on the inside and no proper security in place. Alot of theft has happened. Didn't feel safe the whole night.
TRAFFIC CROWDED AREA,,,IF YOU ARE SELF-DRIVE,,,,THERE IS NO PARKING FOR THE HOTEL CUSTOMER,,,BECAUSE THEY DINT RESERVE ANY PARKING LOT FOR HOTEL CUSTOMER,,,THOSE PARKING LOT ARE RESERVED BY OTHER SHOP NEARBY THE HOTEL
First room I got was dirty and toilet was stuck, shower head is rusted. Went down to complain and staff had to go back up with me to see for himself. Then went down and waited and got a new room. Was abit dusty, shower head rusty as well, and can't close the toilet window. This hotel is in serious need for an upgrade.