Kuching hotel guide. Accor Hotels hotel in Kuching, Sarawak

"Location excellent, walking distance to old sector of town. Superb friendly efficient staff."

"Breakfast spread was good and waiting staff are very friendly. Was able to get an extended checkout but have to pay half rate. For some reasons, housekeeping did not provide me with a floor mat after each cleaning. The pump for the shower gel is not really working and was not replaced. Small issues. "

"Overall is good, gym facilities should be more equipment and operating hours shall be 24 hours"

"Room was comfortable (twin beds) though windows needed cleaning and no longer open (screwed down), large TV ok with a very limited set of Astro Satellite channels. Small fridge but it did not have an ice box so you need to ring down to have ice sent up. Room service includes a scaled down version of the 4th floor restaurant menu. Pool with bar on the 4th floor too also serves the same food. Draught Guinness (500ml pints) was very good with view of the river and China town area. Underground parking good and connected to the shopping mall in the same building so it can be busy. Staff were helpful and smiley. Close to the main river waterfront area as the name suggests but also close to bars and restaurants in side streets. Only downside was being close to open areas where festivals sometimes mean noisy music in the mornings. Overall not bad."

"We stayed at Merdaka for 7 nights and the stay was alright. The first 2 nights was given the road facing room and the windows were not sound proof. Complained about it and the staff was accommodating and changed my room. The hotel is a very old one and not very well maintained. The sheets had stains and bathrooms were old and moldy. The only positive is the staff there are very helpful and polite."

"Well placed hotel for walking to many places in Kuching. The complimentary breakfast is Spartan but there are many eateries for breakfast close by. Nice pool."

"The professionalism of the staff aligned with the quality of the property and delicious room service menu choices; top-notch! There was some construction going on that we only barely heard once for about 10 minutes. Bonus: my family of three where two of us have wheelchair needs, we found the food court, spa services and convenience store on the property to be very comfortable and convenient. We plan to visit frequently just to order take out from their devine chef and his signature cheese and fries! "

"Property is beginning to show it's age"

"Evening person at reception was abrupt & not welcoming on three occasions. Not suited to her role. Carpet stains in the corridors of level 8 and level 5 unacceptable. Carpet stains in the two rooms we were in are unacceptable. The bathroom shower floor in the two rooms we stayed in is slippery and dangerous. "