8/10 Good
BooDee, San Francisco
4 Jul 2017
Liked: Staff & service, room comfort
Great location but not very good service
I stayed for 10 days at @Hom Horizon Kudus. I stayed with my father. During my stay there, the staffs are very friendly; however, when it comes to service, they're very slow and the room seems dirty. They didn't change my bed sheets or pillow cases who knows for how long. I noticed that the stain on the sheet was still there, they just made the bed but didn't change the sheets. And I asked for another towel (my 2 towels were dirty and wet), they said I can only have 2 towels per day for 2 people in the room. The breakfast buffet is included with the room so you get free breakfast every morning; however, the menu is the same everyday, there's no variety really. And if you want some flies on the menu, there was plenty... there were some flies flying around in the breakfast area and landed to food. I wasn't really hungry after that..Overall, I give 3.5 stars for this hotel for its location and convenience.
BooDee
Stayed 8 nights in Jun 2017