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Ulasan untuk Premier Palace Hotel

5 out of 5
Premier Palace Hotel
5-7/29 T. Shevchenko Blvd., Chykalenka Str., Kyiv

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 337 dari 497 ulasan" "
Penilaian 8 - Bagus. 118 dari 497 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 497 ulasan" "
Penilaian 4 - Buruk. 10 dari 497 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 497 ulasan" "

9,6/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

william, Houston

Disukai: Kebersihan, kondisi & fasilitas properti
Recommend
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No complaints! The property was practically perfect in every way! It's within walking distance of anything you could want to experience in Kyiv, with plenty of dinning options in all directions. The pool was fabulous and the sap even better. I'm looking forward to my next stay there!!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Julia Murasta, Reservation manager pada tanggal 3 Apr 2024
Dear Richard, we sincerely appreciate for your valuable feedback about your stay at the Premier Palace Hotel Kyiv. We hope you will have the opportunity to come back and enjoy your stay at the Premier Palace Hotel Kyiv in future!

10/10 Sangat Bagus

rolf

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Revenue Manager Elena pada tanggal 9 Mei 2023
Dear Mr. Rolf, Thank you for taking the time to review your stay with us! We are very glad that you had a positive experience being at the hotel. We do believe that you will enjoy our swimming pool and our summer restaurant Atmosfera on the roof of the Hotel with panoramic view during your next stay with us. Stay safe!Kindest regards, Premier Palace Hotel Team

10/10 Sangat Bagus

Joshua

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A really nice high end hotel. That even in the midst of a war does all it can to bring you a full experience of class and comfort.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Alexey Metelskiy pada tanggal 6 Apr 2022
Dear Joshua, We appreciate your fantastic feedback about being our guest. This is even more valued because of the extremely difficult situation every team member is working on now. We do our best to bring the best customer experience and are happy you enjoyed it! We are looking forward to welcoming you next time as well! Slava Ukraiyni!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the stay
Great hotel, wonderful staff
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Alexey Metelskiy pada tanggal 6 Feb 2022
Dear Robert, We appreciate your fantastic feedback and look forward to welcoming you back soon.

10/10 Sangat Bagus

Matteo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2022
Tanggapan dari Alexey Metelskiy pada tanggal 25 Jan 2022
Dear Matteo, Many thanks for your appreciation! We are happy you have enjoyed being our guest and looking forward to welcoming you in future!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dejligt hotel som ligger tæt på alt lige i midten af byen
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Alexey Metelskiy pada tanggal 25 Jan 2022
Dear Sir/Madam, Many thanks for your excellent feedback! That's great you've enjoyed everything in our house! We are looking forward to welcoming you once again!

8/10 Bagus

Anders Albjerg

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super dejligt hotel lige midt i centrum.
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Alexey Metelskiy pada tanggal 25 Jan 2022
Dear Anders, We appreciate your kind review and looking forward to welcoming you back soon!

10/10 Sangat Bagus

Kristian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kort opphold men ingenting å klage på. Bra service.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Alexey Metelskiy pada tanggal 12 Jan 2022
Dear Kristian, Many thanks for your feedback! We are happy to know you enjoyed being our guest and looking forward to welcoming you soon!

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New Year’s Eve.
Stayed 6 days during the new year. The staff were very helpful and accommodating. The facilities were fantastic.
Menginap 6 malam pada bulan Desember 2021
Tanggapan dari Alexey Metelskiy pada tanggal 12 Jan 2022
Dear Wayne, That's great you've had wonderful Kyiv holidays with us! We are happy to know you've enjoyed every minute and looking forward to welcoming you next time!

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Alexey Metelskiy pada tanggal 5 Jan 2022
Dear David, We appreciate your nice feedback and looking forward to welcoming you back soon.

10/10 Sangat Bagus

Robin

Always good
Menginap 1 malam pada bulan September 2019
Tanggapan dari Alexey Metelskiy pada tanggal 27 Des 2021
Dear Robin, We are happy you've enjoyed being our guest and looking forward to hearing from you soon back!

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service from every staff member. Very clean and well maintained. Staff all speak excellent English.
Menginap 5 malam pada bulan Desember 2021
Tanggapan dari Alexey Metelskiy pada tanggal 22 Des 2021
Dear Eric, We are happy to get such an awesome feedback from you! That's great we've happy with us every moment! We are looking forward to welcoming you back soon!

10/10 Sangat Bagus

Efe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Nice and clean hotel with very friendly staff.
Menginap 3 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 21 Des 2021
Dear Efe, Many thanks for your excellent feedback! We are looking forward to welcoming you back soon!

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best place ever
It was amazing they had superb service everything super clean
Menginap 1 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 24 Nov 2021
Dear Natasha, Many thanks for this fantastic review! We are happy to know you've enjoyed being our guest and look forward to welcoming you back soon!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 24 Nov 2021
Dear Michael, We appreciate your feedback and look forward to welcoming you back!

10/10 Sangat Bagus

Navon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 20 Nov 2021
Dear Navon, That's great to get such a high evaluation of your experience of being Premier Palace Hotel Kyiv guest! We do believe to welcome you again in future!

8/10 Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 20 Nov 2021
Dear David, Many thanks for your appreciation! We are looking forward to welcoming you back!

10/10 Sangat Bagus

Sune

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Visit in Kiev and Poltava.
Good stay in a nice City/Country. Very helpful people (Alexander) at concierge desk.
Menginap 4 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 16 Nov 2021
Dear Sune, Thank you for your fantastic feedback! We are happy to make your stay pleasant and memorable and looking forward to welcoming you back!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Alexey Metelskiy pada tanggal 16 Nov 2021
Dear Sir / Madam, We appreciate your nice feedback and looking forward to welcoming you soon!

2/10 Sangat Buruk

Shahar

Traveler bisnis
Tidak Disukai: Staf & layanan
A penny saved - lead to loss of future business
Hotel declined any flexibility following a last minute cancel due to COIVID eruption in the country, which has prevented any international travel; too bad - I run a media agency and host many events in the CIS.... Their loss.
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Alexey Metelskiy pada tanggal 2 Des 2021
Dear Shahar, Thank you for your review. As you know, they was not a ban to travel to Ukraine and the reservation was cancelled on arrival day. We believe you will be able to visit our beautiful city soon.

8/10 Bagus

Iryna

Menginap 4 malam pada bulan November 2021

4/10 Buruk

Bashar

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Alexey Metelskiy pada tanggal 25 Okt 2021
Dear Bashar, Thank you for your feedback. We are sorry not to meet your expectations in full. We do believe you will give us another chance and visit again in near future.

10/10 Sangat Bagus

Matan

Menginap 5 malam pada bulan September 2021

4/10 Buruk

Ron, Hod Hasharon

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
It’s the second time I’m paying for a room with city view and get the opposite and a smaller room. There was no room available like I reserved . Last time there was no indication for my payment for breakfast. The service in breakfast was not good
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Alexey Metelskiy pada tanggal 16 Okt 2021
Dear Ron, Thank you for your review. Please kindly take into account we don't sell rooms with a particular view. A room location preference could be met upon availability. I am sorry about the breakfast inclusive misunderstanding, This is what we will take into account for internal discussions. We do believe you will choose us third time as well when plan your trip to Kyiv!

8/10 Bagus

Maxim

Disukai: Kebersihan, staf & layanan, fasilitas
This is a solid hotel. Really nice lobby, spa area and a good gym. Rooms are greatly outdated, with the exception of the bathrooms. The service is outstanding - attentive to detail and prompt.
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Alexey Metelskiy pada tanggal 8 Okt 2021
Dear Maxim, We appreciate your nice review about a stay with us! That's great you've enjoyed our services! We do believe you will come back when visiting Kyiv next time!

8/10 Bagus

Iryna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, good breakfast, friendly staff
Menginap 4 malam pada bulan September 2021
Tanggapan dari Alexey Metelskiy pada tanggal 8 Okt 2021
Dear Iryna, Thank you for this good feedback. You are always welcomed back!

10/10 Sangat Bagus

michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
clean tidy great facility food superb staff very helpful.this was second time here will go back again
Menginap 8 malam pada bulan September 2021
Tanggapan dari Alexey Metelskiy pada tanggal 8 Okt 2021
Dear Michael, We are happy you have enjoyed being a guest of our house and looking forward to welcoming you back!

10/10 Sangat Bagus

Carsten

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super standard og god beliggenhed.
Super dejligt hotel med gode værelser og lækker komfortseng. Venligt og imødekommende personale. Centralt beliggende og ikke meget støj fra gaden. Morgenmad i topklasse med diverse friskpressede juices. Kan kun anbefales.
Menginap 3 malam pada bulan September 2021
Tanggapan dari Alexey Metelskiy pada tanggal 8 Okt 2021
Dear Carsten, Many thanks for a such fantastic review! That's great you were happy with us! We are looking forward to welcoming you back!

8/10 Bagus

Michael

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is very good place.
Menginap 1 malam pada bulan September 2021
Tanggapan dari Alexey Metelskiy pada tanggal 8 Okt 2021
Dear Michael, We appreciate your kind review and looking forward to welcoming you back!

10/10 Sangat Bagus

Curtis

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place in an excellent location. Comfortable common spaces, wonderful bar, and breakfast was fantastic. We will be back
Menginap 2 malam pada bulan September 2021
Tanggapan dari Alexey Metelskiy pada tanggal 22 Sep 2021
Dear Curtis, We appreciate your feedback and are happy you've enjoyed being our guest! We are looking forward to welcoming you back!

10/10 Sangat Bagus

Vladyslav

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Сервис отличный, персонал очень внимательный. Завтрак не дотягивает до уровня отеля. Во время дождя оказалось, что в отеле нет свободных зонтиков для гостей. При том, что отель не сильно загружен был.
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, nice and friendly people, clean hotel
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Alexey Metelskiy pada tanggal 17 Agu 2021
Dear Sir / Madam, Many thanks for your nice feedback. We're happy you have enjoyed being our guest and looking forward to welcoming you soon back!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great service. good spa.
Menginap 3 malam pada bulan Juli 2021
Tanggapan dari Alexey Metelskiy pada tanggal 9 Agu 2021
Dear Sir / Madam, We appreciate your great review and looking forward to welcoming you back!

8/10 Bagus

Yerzhan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Alexey Metelskiy pada tanggal 9 Agu 2021
Dear Yerzhan, Many thanks for your feddback. We do believe you have enjoyed being our guest and looking forward to welcoming you soon back!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Perfect spot
Menginap 4 malam pada bulan Juli 2021
Tanggapan dari Alexey Metelskiy pada tanggal 26 Jul 2021
Dear Sir/Madam, We appreciate your kind review and looking forward to welcoming you back soon!

6/10 Cukup Baik

benjamin

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Alexey Metelskiy pada tanggal 19 Jul 2021
Dear Benjamin, Many thanks for your feedback. It's a pity we have not met your expectations completely. We would appreciate your visit in the future to prove there is a house of excellent service and positive memories of a trip to Kyiv. We are looking forward to welcoming you back soon!

8/10 Bagus

Keyi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Alexey Metelskiy pada tanggal 13 Mei 2021
Dear Keyi, Many thanks for your feedback. We believe you have enjoyed your stay and looking forward to welcoming you back soon.

10/10 Sangat Bagus

Erdal

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2021
Tanggapan dari Alexey Metelskiy pada tanggal 21 Apr 2021
Dear Erdal, Many thanks for your excellent feedback! We are looking forward to welcoming you back soon!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was located in the best part of town with lots to do and see.
Menginap 8 malam pada bulan Januari 2021
Tanggapan dari Alexey Metelskiy pada tanggal 30 Jan 2021
Dear Sir / Madam, We appreciate your excellent feedback and looking forward to welcoming you back soon.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
The property was very clean! Staff helpful and spoke good english.
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Alexey Metelskiy pada tanggal 1 Jan 2021
Dear Sir / Madam, We appreciate your kind feedback and looking forward to welcoming you at Premier Palace Hotel Kyiv again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very friendly, helpful and professional, particularly at the breakfast location. Also, the hotel has many amenities. Great spa with a pool, sauna and massage area. Gym has lots of good equipment. Atmosphera Restaurant is somewhat overpriced but has a very nice ambiance. The beds were not the most comfortable, however.
Menginap 6 malam pada bulan Agustus 2020
Tanggapan dari Alexey Metelskiy pada tanggal 20 Agu 2020
Dear Sir / Madam, We appreciate your kind feedback about being our guest! That's great you have enjoyed so many services and spend a good time with us! AS for beds, we can make them softer or harder upon guests request. I believe this lifehack will be useful for next visit:) We are looking forward to welcoming you back soon!

10/10 Sangat Bagus

Olga, San Francisco

Disukai: Kebersihan
Great location, cosy atmosphere, great spa, nice caring personnel
Menginap 9 malam pada bulan Maret 2020
Tanggapan dari Premier Palace Hotel Kyiv Team pada tanggal 19 Mar 2020
Dear Olga, Many thanks for your kind feedback. We are delighted to note that you had a pleasant experience during your stay with us. We look forward to see you among our Guests in the future) Sincerely, Premier Palace Hotel Team

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place!!! Will definitely be back! 5++++++++++
Menginap 6 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 6 Mar 2020
Dear Sir / Madam, We appreciate your fantastic feedback about being the Premier Palace Hotel Kyiv guest and looking forward to welcoming you back soon!

8/10 Bagus

Alberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 2 Mar 2020
Dear Alberto, We appreciate your kind feedback and looking forward to welcoming you back soon.

8/10 Bagus

Martin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dejligt sted
Udmærket hotel som jeg har benyttet flere gange
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 27 Feb 2020
Dear Martin, We appreciate your kind feedback and looking forward to welcoming you back soon!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nomen est omen
Nice, old style 5* Hotel which meant it had quirks. Cannot fault the hotel and some nice flourishes, like the day changing carpets in the lifts. Rooms were not always re-stocked but staff were brilliant and well worth the price of the accommodation to stay there. Would highly recommend for a romantic trip.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 14 Feb 2020
Dear James, We appreciate your nice feedback about being our guest. That's great we were happy with us! We are looking forward to welcoming you again when you travel to Kyiv!

2/10 Sangat Buruk

Laurent

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Séjour médiocre, hôtel à eviter
Service médiocre, les clients sont sur facturés sans en être informés. Les chambres et lists ont minuscules avec aucune vue. Seul le spa est intéressant.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 17 Feb 2020
Dear Laurent, Thank you for your feedback. We are very sorry for not meeting your expectations. We do believe you will try our service again and change your mind. We are looking forward to welcoming you back soon.

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 14 Feb 2020
Dear Sir / Madam, We appreciate your kind feedback and looking forward to welcoming you again soon!

6/10 Cukup Baik

Gerhard, Minneapolis

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas
The location is great and that’s why I chose this hotel on this occasion. It’s at the end of Khreschatyk street and close to Arena city and Gullivers. The hotel has Kyiv character. It a 5 star hotel in name but not service and is over price for the value.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Alexey Metelskiy pada tanggal 3 Feb 2020
Dear Gerhard, Thank you for your review. That's nice you have like Kyiv and the hotel's location. It's a pity our service did not meet your expectations. I believe we offer a very nice product at a fair price. This is why every review like yours forces us to find solutions for improvements. We kindly invite you to visit us again when you are next time to Kyiv and give a chance to prove Premier Palace Hotel Kyiv has high standards of service and is a very comfortable home away from home.