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Reviews of Hotel Excellence Kyoto Station Nishi

2.5 out of 5
Hotel Excellence Kyoto Station Nishi
8, Nishikujo Teranomae, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 97 reviews" "
Rating 8 - Good. 40 out of 97 reviews" "
Rating 6 - Okay. 16 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 5 out of 97 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ingrid, Osaka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, with a comfortable double bed. Perhaps the pillow felt a little stiff but it had all a room needs. Big plus, the night came very cheap and the bathroom was very clean with a nice bathtub ( considering the size of the room) . I definitely recommend for short stays.
Stayed 1 night in Oct 2020

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was very clean and quiet! Nice bathroom, delicious and simple breakfast :)Great location as well.
Stayed 1 night in Mar 2020

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Anonymous, Tokyo, Japan

Liked: Cleanliness, property conditions & facilities
You get what you paid for and don’t expect too much.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Check in time was 4pm, a bit late in the day. No left luggage facility after check out to facilitate a bit more sightseeing.Staff seem to be new and hesitant to make decisions. Breakfast in garage area.
Stayed 2 nights in Feb 2020

6/10 Okay

SEK SAM

Liked: Cleanliness, property conditions & facilities, room comfort
No leave luggage facility after you check out.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Close to restaurants, transportation, airport transportation.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Patricio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid, avoid, avoid
The entrance of the hotel is basically a garage. The staff is super unfriendly with foreigners. There's no support other than a phone which you have to use in Japanese. They gave me my room key without even telling me I had to pay a tax in a machine, so when I tried to go to my room I couldn't because it was not activated. Only then I was told about the tax, and they wouldn't support in any way. It's next to the railways, so in the middle of the night the cargo train passes waking you up. Avoid at all costs. This was not a cheap stay so very dissapointed in this hotel.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

レイヤ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Sasaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

なおなり, とん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビのリモコンの電池が切れてたのですが、フロントに連絡したら、直ぐに新しい電池を持って来てくれました。 即応ばっちりでした。
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Joutarou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Tomoko

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
快適
安くて助かりました 電車の音がちょっと気になりましたが ダブルベッドに1人で清潔快適快空調で 駅まで5分 また使いたいです。
Stayed 4 nights in Sep 2020

8/10 Good

Seitaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適ホテル
立地条件が良く、対応・お部屋の快適さも含め、とても良いホテルでした。また利用したいと思います。ありがとうございました。
Stayed 28 nights in Jul 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周辺に飲食店が少なく少々不便だがそれ以外は満足です。
Stayed 1 night in Jul 2020

8/10 Good

小京都, 関西圏内

Liked: Cleanliness, staff & service, amenities
駅にとても近くアクセスや観光等にも便利で、部屋は静かでゆっくりできるところも良かった。 スタッフの方は、皆温かく雰囲気も良くいろいろ親切に教えていただいたり、チェックアウト後の荷物預かりサービスもあり良かった。
Stayed 1 night in Jul 2020

8/10 Good

satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊費は、お得なお値段です。
近くに24hコンビニ、ラーメン屋さん、居酒屋もあり不便は感じませんでした。鉄道が近いので音が気になるかなと思ったのですが意外と気になりませんでした。端の部屋のせいかも分かりませんが。
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不満なし
朝食のサービスもあったし、部屋は特段不満なし。靴べらがあると尚良かった。
Stayed 1 night in Jul 2020

8/10 Good

naoki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

yukio

Stayed 3 nights in Jun 2020

10/10 Excellent

ei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅ちかだけど
北側の駅の出口から向かうと 遠回りになって歩き疲れた
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつも満足 CP高い
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせます
駅からも近くフロアごとにエレベーターセキュリティもしっかりしていて大通りに面しているがとても静かで快適でした。 また宿泊したいです。
Stayed 1 night in Jun 2020

8/10 Good

yuuich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

6/10 Okay

nakajou

Travelled with family
Stayed 1 night in Jun 2020

8/10 Good

仮さん, 滋賀

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
寝具の匂いが尋常な無く臭かったのですが、交換して頂けました。朝食は時間が短いです・・・
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くてきれい
京都駅で一番お得なところを探していて、ここがヒットしました。京都駅からも近く、部屋もきれいでした。コロナの影響で、宿泊は少なそうでした。
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in May 2020

8/10 Good

TAKAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした
室内がとても綺麗で、少し狭く感じもしましたが、快適に過ごすことができました。 無料のドリンクサーバーのジュースが美味しかったです。
Stayed 1 night in May 2020

10/10 Excellent

SONODA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

6/10 Okay

shouhei

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
清掃
十分キレイな環境を保ってあったと思います。
Stayed 3 nights in Apr 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗でした。
新しくて綺麗でした。
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備はすべて新しく、清潔感のあるお部屋でした。ベッドと机の間が狭いので荷物の多い人は狭く感じるかもしれません。それ以外は特に問題無く、快適に過ごすことができました。
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
京都駅に近くて最高
お値段に惹かれて初めて利用しました。 立地条件は、よかったです。京都駅に近いし。 しかし、最初に案内された部屋は掃除の終わっていない部屋でした。フロントに電話をしたらすぐに他の部屋に変えてもらえました。対応はよかったですが、使用後の部屋に通されたことは今まで一度もなかったので、一瞬後悔しました。 シングルの部屋は少々狭く感じましたが、バスとトイレは広めでした。騒音も思っていたよりもひどくなくて、よかったです。 朝食付きでしたが、出発が早く利用しませんでしたので、食事に関してはわかりません。 今後は、お値段次第で利用を考えたいと思いました。
Stayed 1 night in Feb 2020

8/10 Good

Yosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020