Front of property

Reviews of Hotel Gimmond Kyoto

3.5 out of 5
Hotel Gimmond Kyoto
595 Kikkoya-cho, Nakagyo, Kyoto, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 118 reviews" "
Rating 8 - Good. 38 out of 118 reviews" "
Rating 6 - Okay. 15 out of 118 reviews" "
Rating 4 - Poor. 3 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stay in Kyoto. Staff is very friendly and welcoming. Rooms are well appointed and clean. Easy to walk to local attractions of jump on the subway to get to where you want to go.
Stayed 7 nights in Apr 2024
Response from Hotel Gimmond Kyoto on 23 Apr 2024
Thank you very much for your stay.We are so pleased that you are satisfied with a stay with us.We are looking forward to welcoming you again.

10/10 Excellent

Peter

Stayed 5 nights in Mar 2024
Response from Hotel Gimmond Kyoto on 14 Apr 2024
Thank you very much for your stay.We feel so happy that you are satisfied with our hotel.Thank you and we are looking forward to welcoming you again.

8/10 Good

HYEONGYU

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2023
Response from Hotel Gimmond Kyoto on 8 Nov 2023
Thank you very much for your stay.We are looking forward to welcoming you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at Hotel Gimmond in Kyoto. It is a great hotel with clean, comfortable but small rooms. The hotel is close to the subway station and to restaurants and shops. And is a 15 min walk away from the Imperial Palace.
Stayed 3 nights in Jul 2023
Response from Hotel Gimmond Kyoto on 6 Aug 2023
Thank you very much for your coming again.We are so happy to hear that you are satisfied with our hotel.We are looking forward to seeing you again.

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
An older hotel in a great location, not exactly right in the middle of things but an easy walk to Karasuma, Kawaramachi, Ponto-cho and the riverside. My single room was small but comfortable and the bath was new and clean. Especially given the reasonable price I have no complaints.
Stayed 1 night in Jul 2023
Response from Hotel Gimmond Kyoto on 6 Aug 2023
Thank you very much for your stay.We feel so happy to hear that you are satisfied with our hotel.We are looking forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Week-long Stay
It was a very pleasant week-long stay at Hotel Gimmond for me! The polite hotel staff are always on hand to provide assistance when needed. I will recommend this hotel to traveller in Kyoto for sure
Stayed 8 nights in Dec 2022

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Alice R.

Liked: Cleanliness, staff & service, room comfort
Loved my trip to Japan
My hotel stay at Hotel Gimmond was very nice. I was so pleased with the staff and their service. My room was very clean and comfortable. I would stay there again!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, room comfort
Good hotel
Nice place to stay. Connection to subway. Close to historical place

6/10 Okay

traveler2014summer

Liked: Cleanliness, staff & service
decent modern hotel in good location
Hotel is located near the intersection of the two main subway lines in Kyoto. It is a convenient, standard hotel with smallish rooms and standard amenities.

4/10 Poor

Maryingolf

Disliked: Room comfort
no way a 4 star!
We were in Kyoto for only two nights. This hotel is in no way a 4 star hotel. The rooms are small but tidy. Bathrooms resembled lavatories on an airplane. The location was good. The price was high for this property. From the looks of the hotel, I would've considered this a 2 star property.

6/10 Okay

yaniknyc

Liked: Staff & service
Hotel Gimmond
Hotel has a nice location, friendly staff, but the rooms are small. It's quite common for Japan though.

6/10 Okay

BMM215

Liked: Cleanliness, staff & service
Good location and value
But dated rooms and bathrooms, very rudimentary amenities, and very small room

10/10 Excellent

LCH from NYC

Liked: Cleanliness, staff & service, room comfort
A Great Place to Stay in Kyoto
The hotel staff were very accommodating and the room was clean and comfortable. It was also very well located; the subway was only three blocks away, and some sites were within easy walking distance. I didn't have breakfast there, but was able to buy what I wanted at the convenience stores in the area. The hotel is also very close to Kyoto station, the main train station of the city.

8/10 Good

Top Hat

Liked: Cleanliness, staff & service, room comfort
Great Location
Hotel is very foreign guest friendly and handles lots of western tourists. Rooms are just large enough as not to be crowded and beds are firm but comfy. One block from subway, which now has signs in English, and a short taxi from JR rail station. Right behind hotel is a great walking area of shops and food in old tradition and great 7-11 right in front of hotel, which does not put anything in the firge bar. Very reasonable rates and breakfast charge.

8/10 Good

koleh

Liked: Cleanliness, staff & service
excellent staff and location
location is very convenient to the transportation and the market. Staff excels in being customer-oriented and attentive. Room is good based on prevalent standards in Japan, especially for the price. Will stay again.

8/10 Good

namastesana

Liked: Cleanliness, staff & service, room comfort
Good stay
Comfortable stay; convenient location next to the Karsuma Oike subway station, and only a few blocks from major bus stops. Staff were very friendly and the room was clean. There are several restaurants and convenience stores in the vicinity. Note that there is no free breakfast.

6/10 Okay

DianneWA

Liked: Staff & service
Disliked: Room comfort
Needs something special
This hotel presented quite well and has two excellent restaurants tochoose from. Would like to see the beds upgraded - wow were they hard!

8/10 Good

Anonymous

Liked: Staff & service
Hotel was easy to get to near
Hotel was easy to get to near a subway stop. Also it's not a far walk from the Teramachi shopping arcade. The room was larger than most other double rooms I've stayed at in Japan. Free internet in the room was useful. The decoration was dated, and the bed was a little bit hard and springy -- not like the very soft mattresses that many places now use. Unfortunately the lobby smells like an ashtray because they allow smoking in the lobby, but I never stayed in the lobby more than 2 minutes so it wasn't a big problem. Overall, it was a good deal with a location convenient for the subway, but not right in the action.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
The location is pretty good, only
The location is pretty good, only few minutes walk to subway. And within half an hour to reach the market and the Kyoto central, as well as some world heritage listed places.

8/10 Good

Waiguk

Liked: Cleanliness, staff & service, room comfort
Kyoto
Good will stay again. affordable and nice locaton.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
Hotel Gimmond tries hard to please
Very pleasant desk staff. Surprised that the Hotel had not shifted to cooling on the AC given the warm weather. Asked to have a room away from the street to allow open window, and was promptly accommodated. Then, the desk called and said they had switched over to cooling for AC- and they had! The room was small, but no request was left unsatisfied.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great stay in a perfect location
We stayed in Hotel Gimmond Kyoto for 3 nights in April. The location is perfect - just 2 minutes walk from a subway station, which is in turn just 3 stops from main Kyoto train station. Additionally, the location is central and very close to most of attractions. We walked most of the time, but there is plenty of public transportation available. The room was clean and had everything we needed, though pretty small one - not a big deal for us. For the price - we paid about $125/night (and we know how low USD currently is) - it's a great deal. I would stay there again and would recommend it to friends.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
just what we were looking for
hotel gimmond is in a great location--walkable to some kyoto attractions (nijo castle, imperial palace, kyoto museum), and steps from the subway. helpful staff. the rooms are small, but the price is unbeatable. plenty of restaurants/shops nearby. highly recommend!!

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Hotel Gimmond, Kyoto
Everything went as planned. The pre-paid room was waiting for us.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
gimmond hotel kyoto
good location in the central part of Kyoto walking distance to the Imperial Palace and Niejo Castle, about 15 minutes walk to the Gion district clean, great staff

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Great location in Kyoto
I stayed in Kyoto for 8 nights. The staff were very helpful in translating Japanese advertizments which helped with my shopping. The hotel is a 5 minute walk from the two subway lines of Kyoto. This with bus, suburban trains, or taxi I could be anywhere in Kyoto in 15 - 20 minutes. The Italian resturatant in the hotel was good, but tends to be booked by wedding parties (about 4. The apple pie shop around the corner is a great stop for american home style pies.

8/10 Good

Anonymous

Liked: Staff & service
I live in Japan, so I expected
I live in Japan, so I expected a business style hotel when I booked Gimmond. It was pretty much what I had expected, small room, cramped unit bath and small TV. The price was in line with the room I stayed in. The location was great with subway lines close by and not far from the sites. The staff spoke English well and were very helpful when I had questions. One doesn't go to Kyoto to stay in the room so I think it is a good place to hang your hat. Don't expect luxury.

10/10 Excellent

Alida

Liked: Cleanliness, staff & service
very nice hotel, i booked 1 double
very nice hotel, i booked 1 double and 1 tripple bedroom, the double bedroom is quite small compare to tripple bedroom that to my opinion can even put even 5 single bed. so my daughters were very happy as they have a bigger room. near to subway station, 2 minutes walking distance. you can even walk to nijo castle or imperial caste (only a station away from hotel). staff are also very helpful and they speak good english.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Hotel is very near a subway station
Hotel is very near a subway station which is great but not too convenient to the shopping district in Kyoto. The doors and walls are thin so from your room you can hear the coming and going of other patrons in the hotel. But like all Japanese hotels, the staff are incredibly helpful and provide very good service.

4/10 Poor

TATSUTO

Disliked: Staff & service
エアコンの運転切り替えが冷房だけだったのでチェックアウト時にフロントの女性に苦情を伝えると、このシーズンはどの部屋もエアコンの運転は冷房だけにしております。とのこと。そうならチェックイン時にそれを伝えてもらいたかった。
Stayed 1 night in Apr 2024
Response from ホテルギンモンド京都 on 14 Apr 2024
この度はご宿泊いただき誠にありがとうございます。ご感想を拝見し、空調設備につきましてご迷惑をおかけし大変申し訳ございませんでした。先にご案内すべきこと、仰る通りと存じます。今後改善いたします。ご投稿賜りありがとうございました。

6/10 Okay

Naoko

Liked: Cleanliness, staff & service
コスパも普通です
Stayed 1 night in Apr 2024
Response from ホテルギンモンド京都 on 8 Apr 2024
この度はご利用いただきまして誠にありがとうございます。ご感想を拝読し、これからのサービス向上に繋げていければと存じます。またのお越しを一同心よりお待ち申し上げております。

10/10 Excellent

MARIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ホテルギンモンド京都 on 27 Mar 2024
この度はご利用いただきまして誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。これからもより一層のサービスをご提供できますよう励んで参ります。またのお越しを一同心よりお待ち申し上げております。

8/10 Good

Ruri

Business traveller
Liked: Cleanliness, staff & service, amenities
キャリーバッグを乗せる折りたたみの台があれば良かったです。USBジャックもあれば便利です。
Stayed 2 nights in Mar 2024
Response from ホテルギンモンド京都 on 11 Mar 2024
この度はご宿泊いただき誠にありがとうございます。ご感想にいただきました折り畳みの台及びUSBジャックに関しましてはフロントでお貸出しさせていただきます。ご案内不足で大変申し訳ございません。またのご来館を心よりお待ち申し上げております。

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車椅子の身障者を連れての宿泊でした。 色々とスタッフの方が気を利かせてくださり、大変助かりました。 ただ、昔ながらのビジネスホテルのため、施設の構造上 レストランは階段が数段あって入り口が狭かったりお手洗いも広さが足りなかったりで車椅子の方には一部施設利用が不便な部分があるかなぁと思いました。 そういった意味を含めて総合評価を4にしました。それ以外の対応は良かったです。 また、風情ある神社が隣にあったり、有名なパンケーキのお店も近所にあったりと付近の探索は楽しかったです。
Stayed 1 night in Feb 2024
Response from ホテルギンモンド京都 on 28 Feb 2024
この度はご宿泊いただき誠にありがとうございます。お褒めのお言葉を賜り、大変嬉しく存じます。また、お客様のご感想を基に、車椅子をご利用の方にどのような点を改善・配慮すべきかを今一度検討いたします。またのご機会にも是非お越しくださいませ。心よりお待ち申し上げております。

8/10 Good

hiromi

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

4/10 Poor

Kaori

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
スタッフの方は丁寧な接客で安心しました。 ですが入室時、男性の整髪料の強い匂いが気になりました。空気清浄機も強の状態で始終作動しており、壁に染み込んでいるような印象を受けました。浴室、トイレは全く匂いは有りませんでした。 一晩中整髪料の匂いが気になり、あまり眠れませんでした。匂いが気になった時点でルームチェンジをすべきだったと思います。 利便性は良いのでまた利用をしたいのですが、匂いの対策をお願いいたします。
Stayed 1 night in Feb 2024
Response from ホテルギンモンド京都 on 21 Feb 2024
この度はご宿泊いただき誠にありがとうございます。接客につきましてお褒めのお言葉を頂戴し大変嬉しく存じます。ただ、お部屋の匂いに対しましてはご不快な思いをさせてしまい誠に申し訳ございませんでした。今後をこのようなことの無きよう点検を強化いたします。ご感想賜り心より感謝申し上げます。またのお越しを心よりお待ちいたしております。

10/10 Excellent

YUNTAO

Stayed 2 nights in Feb 2024
Response from ホテルギンモンド京都 on 9 Feb 2024
この度はご利用いただきまして誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。これからもより一層のサービスをご提供できますよう励んで参ります。またのお越しを一同心よりお待ち申し上げております。

10/10 Excellent

Sakuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from ホテルギンモンド京都 on 10 Jan 2024
この度はご利用いただきまして誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。これからもより一層のサービスをご提供できますよう励んで参ります。またのお越しを一同心よりお待ち申し上げております。

10/10 Excellent

Yuko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from ホテルギンモンド京都 on 16 Dec 2023
この度はご利用いただきまして誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。これからもより一層のサービスをご提供できますよう励んで参ります。またのお越しを一同心よりお待ち申し上げております。

6/10 Okay

Alejna

Liked: Cleanliness, staff & service
It was Okay. A little bit old hotel but it was clean
Stayed 1 night in Oct 2023
Response from Hotel Gimmond Kyoto on 8 Nov 2023
Thank you very much for your stay.We are looking forward to welcoming you again.

10/10 Excellent

Kasper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from ホテルギンモンド京都 on 8 Nov 2023
この度はご宿泊いただき誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。またのお越しを心よりお待ちいたしております。

6/10 Okay

SATOSHI

Business traveller
Stayed 2 nights in Oct 2023
Response from ホテルギンモンド京都 on 8 Nov 2023
この度はご宿泊いただき誠にありがとうございます。今後ともより一層のサービスをご提供できますよう努めてまいりますのでまた是非お越しくださいませ。お待ち申し上げております。

6/10 Okay

Masafumi

便利だし、値段も手ごろだと思います。 しかし、設備的には少し古い点も。カードキーではない、テレビサイズも小さめ(リモコンは大きめ)、洗面グッズの種類が少ない(もしかしたら、フロントにあって自分で持っていくスタイル?)など。 清潔感はしっかりありましたよ。
Stayed 2 nights in Oct 2023
Response from ホテルギンモンド京都 on 8 Nov 2023
この度はご宿泊いただき誠にありがとうございます。お客様から頂戴しましたご感想を基に、より一層のサービスをご提供できますよう努めてまいりますのでまた是非お越しくださいませ。お待ち申し上げております。

10/10 Excellent

Ikuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がとても良かった!
Stayed 1 night in Oct 2023
Response from ホテルギンモンド京都 on 8 Nov 2023
この度はご宿泊いただき誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。次のご機会にもまた是非のお越しくださいませ。お待ち申し上げております。

10/10 Excellent

テツシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シングルで予約しましたが、部屋が清潔で広く快適でした。交通の便もよく繁華街とも程よい距離で騒がしくもなくよかったです。
Stayed 1 night in Sep 2023
Response from ホテルギンモンド京都 on 8 Nov 2023
この度はご利用いただきまして誠にありがとうございます。ご満足いただけたようで大変嬉しく存じます。これからもより一層のサービスをご提供できますよう励んで参ります。またのお越しを一同心よりお待ち申し上げております。

8/10 Good

Junko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

YOICHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023