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Reviews of Syoenso Hozugawatei

3.5 out of 5
Syoenso Hozugawatei
1-4 Nagareda, Ashinoyama, Kameoka, Kyoto

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this ryokan. The pictures online do not do it justice; the property is even better in person. The staff were very welcoming. The meals were amazing. The property was bigger than I thought it would be. The setting was peaceful. It was exactly what I was looking for. My only recommendation is that the shuttle from the train station should have a sign with the name of the property.
Stayed 1 night in Apr 2024

4/10 Poor

Caryn

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mun Hon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing onsen ryokan I've ever been.
Stayed 1 night in Nov 2023

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, real hot springs onsen. We thought the ryokan dinner was included in the room rate but it was not. There was no restaurant in the hotel, although it looks like there used to be. Very beautiful and clean grounds, gardens. Our room had a small garden and outdoor onsen tub with water from the hot springs. The breakfast was fantastic, very authentic Japanese foods. Futon beds very comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice Traditional Japanese Ryokan. The service was excellent but be warned they do not speak English. Tatoos are not allowed in the communal bath ares either but some rooms have a private bath. Overall it was a good stay and a nice experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Syoenso Hozugawatei is a wonderful property and the facilities are as advertised. One thing I would note is to be sure of your travels plans as it is remote and difficult to get to by public transit, and the shuttle must be reserved in advance and only runs limited hours. Additionally, there is no food or bar as advertised on Expedia. Please make sure to make meal reservations in advance as they will not accommodate same day requests, and there is NO option for food within or around the hotel. The closest is a little over a mile walk to a Lawson's.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mauro, Bakersfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with Ryokan type of hotel and culture
Stayed 2 nights in Aug 2023
Response from Syoenso on 20 Aug 2023
Thank you for your stay in our Ryokan.Please kindly come to our hotel again, if you visit Japan again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered my wife and myself a great opportunity to enjoy a unique japanese experience.
Stayed 2 nights in May 2019

10/10 Excellent

YOUNGMU

Stayed 1 night in Mar 2024

8/10 Good

??

Stayed 1 night in Mar 2024

10/10 Excellent

ching han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店華麗， 房間舒適 ，懷石料理一流， 員工逐一介紹食物及食嘅次序， 溫泉寬敞， 還有露天的。 雖然酒店位置是不方便，但有提供免費穿梭巴士接送。 值得推介。
Stayed 1 night in Mar 2024

6/10 Okay

?

Travelled with family
Liked: Cleanliness
よい旅館でした。大規模宴会をするにはうってつけの場所ですが、ファミリーで楽しめる施設は周辺も含めて多くありません。
Stayed 1 night in Jan 2024

10/10 Excellent

Yan Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kwong Wai

Stayed 1 night in Dec 2023

4/10 Poor

Christian G.

Stayed 2 nights in Jul 2023

8/10 Good

yoshihiko

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

ho kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017