Istana di Provinsi Kyustendil

"The hotel itself is of a good quality. The rooms are spacious, clean and comfortable. Beds and shower are really good. The environment is great; with a view on the Rila mountains. Unfortunately all this is being 'wiped out' because of the unbearable noise from the restaurant below the hotel. The noise starts in the afternoon until midnight. We booked this hotel for 2 nights to take the first bus of 7.40 h to the Monastery. Obviously we went to bed early. We had a terrible night. If you don’t...

"I was charged a surcharge for the children even though my booking was for 2 adults + 2 children at 4 years old. I have explained that the problem is in your site, which incorrectly placed my booking. I have a cash receipt proving the extra 20 euro."

"En fin de compte, nous n'étions plus à l'hotel Victoria! En effet, celui-ci étant complet,quand nous avons prolongé notre séjour d'une nuit pour la 2ème chambre, nous avait transférer à l'Hôtel Moura... Mes commentaires vont donc porter sur Moura et non sur Victoria. Chambres confortables mais pas immenses, quelques détails à revoir . Ex; les rideaux et double rideaux accrochés trop près se décrochent mutuellement quand on les ouvre ou les ferme; plinthe découpée sur 15 cms à l'entrée car la...