Hotel dekat L'Arena

"We regret another reservation of ours could not be completed due to lack of uniform internet. We reserved, therefore, at this establishment as a last minute solution. Please be aware the only window was the door itself. The bed and pillows were among the most uncomfortable we have ever endured. (Lumps.) The location itself is lovely. Yet there is no lobby/reception, so the name of "palazzo" is additionally misleading. Good luck if you must stay here. "

"We never met anyone because everything was virtual. Filthy room, torn sheets, scratched and messed up bathroom, mirrors, and dirty tub. Smell of urine and screaming in the hallways in the middle of the night."

"房间有点小，平时有点吵"

"Wonderful property in every way possible."

"stanza ben al di là della descrizione,con ogni confort,estremamente pulitae silenziosa,frigobar ben fornito.Solo il Wifi estremamente debole o inesistente..."

"Chaves horríveis, antigas e difícil de abrir, de três portas apenas a da entrada funciona corretamente. Corredor e quarto com cheiro forte de cigarro o tempo todo. Não tem copo, talheres, abridor! Box do banheiro muito pequeno, eu peso 65k e tive dificuldade para entrar e sair. Travesseiro péssimo. Chegamos a pensar em mudar de hotel. Complicado…"

"ABSOLUTELY NO communication with management. 5 emails and 2 calls to number provided with check in email met with NO response to the request for WiFi password and we had no Wi-Fi access for our entire stay. There was NO information provided about anything connected to the room so we had no one to contact. There seemed to be 20 rooms in the unit so if Wonderful Italy has a manager there they need to do some SERIOUS training. Room was nice, clean and had a great kitchen but no starter supplies...