Resor & Hotel dengan Spa di La Orotava

"I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good"

"Hôtel très agréable, très bonne restauration (buffets très variés et de bonne qualité), ambiance tranquille un peu à l’écart du centre, tout en étant proche de tout. Seul petit bémol pour le service de chambre, les produits ne sont pas remplacés lorsqu’ils sont vides et le ménage laisse parfois à désirer. Tout rentre dans l’ordre dès le 1er appel à la réception mais cela fait défaut pour un 5*."

"We have just returned from an amazing stay at the Hard Rock Hotel Tenerife and honestly could not fault a thing. The hotel is absolutely gorgeous, spotlessly clean, and has a fun, stylish atmosphere throughout. The food was fantastic with plenty of choice, and every member of staff we met was friendly and welcoming. A special mention has to go to Fra (Ramones), who made such a positive impact on our holiday. From the moment we arrived, he welcomed us warmly, showed us to our room, explained...

"Incredible setting with a stunning dramatic mountain backdrop. Beautiful two tier pool with infinity feature and sea views across the gold course. This has been my second time at the hotel and I’d happily return."

"Spa was fantastic. Service was excellent. Hotel is dated as seen by peeling wallpaper, a phone next to toilet that is inoperable and low budget art on the walls. "

"It’s a large hotel, yet it still feels cozy and welcoming. The spacious facilities were excellent, and the property is within walking distance of the shopping area, great restaurants, and the botanical garden. The staff were truly outstanding and made the stay even better."

"Breakfast is good and diverse but gets boring when you stay 7 days because it’s 95% the same ,I think they should change the fruits and vegetables every few days!The rooms are spacious but not much sun and the only things I was missing is a terrace or balcony any space to dry ,specially when coming from the beach and you have no place to dry your swimming costume and towels "