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Hotel Botanico & The Oriental Spa Garden

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Serene escape with mountain views

Surrounded by tranquil tropical gardens, this luxurious hotel offers a serene escape with stunning mountain views. Indulge in the spa's aromatherapy room, hot tubs, and steam room, or savour exquisite cuisine at the a la carte restaurants.

Popular amenities

  • Pet-friendly
  • Parking included
The current price is Rp6.465.960
Rp6.918.577 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 24 July:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day, plus a one-off cleaning fee of EUR 50

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 8 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 24 May 2026 start from Rp6.465.960, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Botanico & The Oriental Spa Garden pet-friendly?

Yes, Hotel Botanico & The Oriental Spa Garden allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 30 per pet, per day. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Botanico & The Oriental Spa Garden?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Botanico & The Oriental Spa Garden?

Checkout is at noon.

Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 217 per vehicle applies.

Where is Hotel Botanico & The Oriental Spa Garden located?

This family-friendly Puerto de la Cruz hotel is located near the beach, within a 15-minute walk of Botanical Gardens and San Telmo Promenade. Tenerife Beaches and Lago Martianez Swimming Pools are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 559 out of 689 reviews
Rating 8 - Good. 91 out of 689 reviews
Rating 6 - Okay. 26 out of 689 reviews
Rating 4 - Poor. 3 out of 689 reviews
Rating 2 - Terrible. 10 out of 689 reviews

Reviews

Verified

10/10 Excellent

Benjamin MW

Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, Relaxing Haven
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alaric

Liked: Cleanliness, amenities, property conditions & facilities
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Judith Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional. Lovely garden. Great facilties. Very helpful and kind staff in every department. Special thanks to reservations, housekeeping and doormen.
Spa
Spa pools
Gardens
Superior deluxe
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - nice sea view Everywhere clean and nice Staff was efficient and invisible Very good breakfest Amaising SPA Fantastic Botanical garden
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely gardens, trees overlooking Teide. Very professional staff. Room upgrade - very pleasant and relaxing stay - Thankyou.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent and nice restaurants.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and attentive staff, drinks get expensive - but bars and restaurants half the price in walking distance. Spa facilities excellent too!
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem of Tenerife

Hotel Botanico is an absolute must for those seeking a high-end, relaxing Tenerife escape. We can’t wait to return.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 12 nights in Jan 2024
Verified

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Douglas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful staff are totally amazing
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Botanico! The hotel has really nice restaurants, a beautiful Spa, employees are helpful and nice. What else would you want for a vacation 😎
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous unique property in a good location. All restaurants have a varied menu and service is second to none
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Malcolm Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
Stayed 10 nights in Feb 2025