Surrounded by tranquil tropical gardens, this luxurious hotel offers a serene escape with stunning mountain views. Indulge in the spa's aromatherapy room, hot tubs, and steam room, or savour exquisite cuisine at the a la carte restaurants.
Popular amenities
Pet-friendly
Parking included
The current price is Rp6.465.960
Rp6.465.960
Rp6.918.577 total
includes taxes & fees
24 May - 25 May
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Luxury family-friendly hotel near Tenerife Beaches
Located close to Botanical Gardens and Lago Martianez Swimming Pools, Hotel Botanico & The Oriental Spa Garden provides a free breakfast buffet, a poolside bar and a rooftop terrace. Tee up with amenities, such as a driving range and golf lessons, at this hotel. Treat yourself to a massage, a body wrap or a body scrub at The Oriental Spa Garden, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Spanish cuisine. Yoga classes and fitness classes are offered at the health club; Hotel Botanico & The Oriental Spa Garden also has shopping on-site, a garden and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks at this hotel include:
3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, bike hire and tennis courts
An electric car charging station, supervised childcare (surcharge) and luggage storage
Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 241 rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
55-inch HDTVs with Netflix, streaming services and satellite channels
Wardrobes/cupboards, balconies and childcare services
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 14 April to 24 July:
One of the dining venues
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day, plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 217 per vehicle (one-way, maximum occupancy 4)
Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
Frequently asked questions
Does Hotel Botanico & The Oriental Spa Garden have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at Hotel Botanico & The Oriental Spa Garden?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Botanico & The Oriental Spa Garden on 24 May 2026 start from Rp6.465.960, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Botanico & The Oriental Spa Garden pet-friendly?
Yes, Hotel Botanico & The Oriental Spa Garden allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 30 per pet, per day. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Botanico & The Oriental Spa Garden?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Botanico & The Oriental Spa Garden?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Hotel Botanico & The Oriental Spa Garden?
Checkout is at noon.
Does Hotel Botanico & The Oriental Spa Garden provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 217 per vehicle applies.
Where is Hotel Botanico & The Oriental Spa Garden located?
This family-friendly Puerto de la Cruz hotel is located near the beach, within a 15-minute walk of Botanical Gardens and San Telmo Promenade. Tenerife Beaches and Lago Martianez Swimming Pools are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.8
Location
9.8
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 559 out of 689 reviews
10 - Excellent
559
Rating 8 - Good. 91 out of 689 reviews
8 - Good
91
Rating 6 - Okay. 26 out of 689 reviews
6 - Okay
26
Rating 4 - Poor. 3 out of 689 reviews
4 - Poor
3
Rating 2 - Terrible. 10 out of 689 reviews
2 - Terrible
10
Reviews
Verified
10/10 Excellent
Benjamin MW
22 Jan 2026
Liked: Cleanliness, staff & service, amenities
Beautiful property, lovely room, helpful and welcoming staff
A really lovely place to stay. The food was universally excellent - nothing disappointing entirely. Staff super-friendly and the spa terrific. Recommend it thoroughly.
Exceptional. Lovely garden. Great facilties. Very helpful and kind staff in every department. Special thanks to reservations, housekeeping and doormen.
Room was excellent - nice sea view
Everywhere clean and nice
Staff was efficient and invisible
Very good breakfest
Amaising SPA
Fantastic Botanical garden
Hotel was beautiful. Excellent facilities and staff were great. Breakfast was superb, plenty of choice but we did have a disappointing [and expensive] meal in La Parilla restaurant. The quality was nowhere near that which would be expected of a 5 star hotel.
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase
All members of staff were incredibly attentive and always happy to help
Drinks were pricey (eg €8 for a beer) but there are several local bars nearby