10/10 Excellent
Audrey, Houston
15 Aug 2017
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the landscapes
Ok in general I loved this hotel. It's super unique and so cute the bungalows they offer. However a few issues... very cold which is understood but they don't have solar power water heaters which could have helped. They forgot to turn the gas on for us to use hot water. The bungalow while lovely was cold. There are other designs that could let the sunlight and and make it warmer. The internet hardly works here. Plus they offer all these services that were not available. And then I thought i could pay by credit card and I could not. They only accepted cash and finding cash there is not easy we had to go to the main city then drive 45 mins back to pay. It was challenging although they say they accept credit card. The staff was generally nice although I didn't get my original reservation choice. I feel they should be more clear in their description. After my aunt argued with them did we get the room we actually signed up for on Expedia. But the views were breathtaking! I do feel as this being an Eco Hotel they could have done more for the environment. Making it a learning hotel. So much to offer. Be aware however of altitude sickness. I feel an emergency kit should be available including oxygen etc... they did offer us plenty of tea that helps. I really loved the food. Very very good.
Audrey
Stayed 3 nights in Jul 2017