Search Spa Hotels in La Ventana

"The hotel is outdated and in need of a renovation. The restroom was rusty and the water pressure was horrible. They also had no hot water and I called the front desk. The receptionist send someone and said to keep the water running. Then they called me and said they don’t offer hot water at the hotel, just warm water. He wanted me to check the temperature on the water like I carry a water thermometer while I’m on vacation. Some of the staff were friendly but the receptionist was not the nicest."

"This place was perfect, BUT the beds, they have to upgrade beds to something more comfortable and dreamy, beds were hard to where we didn’t sleep and our bodies were hurting. Other than that this place was amazing!"

"The room was marginal. the sheets felt like sandpaper and the bed was as hard as the floor. There was no water pressure in the shower, the hot water was hit or miss and if it was a hit you had about 5 minutes of it. The towels were in very poor shape and looked like they hadn’t been replaced in years. The bath mats and mats in the bedroom were mismatched in the condition of rags. The lights browned out constantly. There is no TV in the room- fine except there is also no WiFi. The high speed WiFi is a farce. WiFi was available at the restaurant if you wanted to do anything you had to walk down there- it was in no such way high speed as advertised. The hot tub they do not keep hot. I was told to turn it on 3 times before you want to get in it, well an hour later still wasn’t even warm. They advertise all of these activities, they fail to mention 80% of them are not in town and they will charge you several hundred dollars for transport, it’s false advertising that they show them all on their site with no such warning. The activity director didn’t even know they had bikes for use so we spent several hundred dollars to rent some across the street. Their snorkel, SUP boards and kite launch was really run down, old and not taken care of at all. The kite launch has no support, the air compressor is broken. Food was marginal and it was a crap shoot what you got for a drink depending on who made it. We did mention the above to staff, owner Tim wouldn’t even make eye contact with us. "